Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susana Anaya Parra

Las Vegas

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience
2002
2002
years of post-secondary education

Work History

Customer Service Representative

Elevance Healthcare
Las Vegas
11.2018 - Current
  • Assisted members with inquiries and resolved issues efficiently.
  • Educated clients on healthcare benefits and services available.
  • Managed customer accounts and updated information accurately.
  • Review Hospital and Provider Claims
  • Process Premium Payments
  • Update members Profile

Education

Rancho High School
Las Vegas , NV

Skills

  • Claims processing
  • Account management
  • Healthcare education
  • Customer account updates

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Elevance Healthcare
11.2018 - Current

Rancho High School
Susana Anaya Parra