Susana Babiryan
Van Nuys,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very eager to learn new things and excel, even at an entry level. Looking to seek a full-time position that offers professional challenges utilizing personal and professional skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Records Assistant
Valley Village Care Center
01.2021 - Current
- Audited files for completion and accuracy.
- Audited the electronic chart for completion and accuracy.
- Filed records for timely retrieval.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law with administrator approval.
- Scanned medical records in digital format for easy retrieval and accessibility into the electronic chart.
- Supported medical staff by providing organized and accurate medical records and assisted physicians with their needs upon each visit.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Complete daily census to maintain a record of admissions, discharges, expirations, room changes, etc. in excel.
- Monitor patient care plans and audit for accuracy and compliance,
- Maintained compliance with patient charts, electronically and with loose leaf paper according to patient condition, physicians orders, family request, and state regulations.
- Complying with policy and procedure.
- Completing tasks delegated by the administrator and director of nursing servies.
Nail Salon Manager
Sunset City Nails
05.2019 - 01.2021
- Oversaw salon employee performance, facility cleanliness, and sales of services.
- Managed cash flow, business transactions, and banking processes.
- Controlled inventory by tracking purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules with accommodations to day off requests.
- Scheduled employees to maintain adequate coverage during business hours and accordingly with customer requests.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Promoted business through marketing initiatives and use of social media.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping, and disinfecting.
- Sourced high-quality and trending nail care products for salon, placing orders with suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Up-sold new nail services, increasing earnings.
- Maintained accurate financial records.
- Maintain high end customer service with a smile on my face.
- Resolved any complaints, issues, or suggestions brought to my attention by employees or customers.
Receptionist
Supercuts
08.2017 - 05.2019
- Greeted clients and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, scheduled accordingly & communicated with clients/customers, and updated customer profiles.
- Kept reception area, lobby, salon floor, and product shelves clean and neat to give visitors a positive first impression.
- Answered phone promptly and guided customers/clients through their questions.
- Handled transactions of sales and services with cash payments or debit/credit cards and maintained sales and payment records accurately.
- Restocked supplies and submitted inventory purchases to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific stylists and products.
- Managed multiple tasks and met time-sensitive tasks before the end of my shift.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Maintained cleanliness and sanitized areas along with keeping the salon spotless and beautiful.
Education
J.D. - Law
The University of West Los Angeles
Inglewood, CA06.2025
Associate of Arts - Political Science
Los Angeles Valley College
Van Nuys, CA08.2020
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06.2017
Skills
- Office Supplies and Inventory
- Medical Information Computerization
- Client Relations
- Professional Relationships
- Customer Experience
- Medical Terminology Understanding
- Document Scanning
- Filing Systems Expertise
- EMR Systems
- Verbal and Written Communication
- Customer Service
- Office Organization
- Client Satisfaction
- Documentation
- Email Correspondence
- Technical Support
- Calendar Management
Certification
- First Aid/CPR Certified
Languages
Armenian
Native or Bilingual
Timeline
Medical Records Assistant
Valley Village Care Center
01.2021 - Current
Nail Salon Manager
Sunset City Nails
05.2019 - 01.2021
Receptionist
Supercuts
08.2017 - 05.2019
J.D. - Law
The University of West Los Angeles
Associate of Arts - Political Science
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant Senior High School
- First Aid/CPR Certified
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