Susana Banaga
Littlerock,CA
Summary
Reliable Dental Assistant with 23 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with four-hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients. Resourceful Project Manager with 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Management Registered Dental Assistant
California Department Of Corrections And Rehabilitation
10.2006 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- CPR/ AHA Certified
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Used Dentrix to document and maintain patient information and health background.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Reviewed/Audited Patients charts to advise of next appointment.
- Ordered Dental and Office supplies. Working with vendors to obtain quotes adhering to budgeting restrictions.
- Use of BIS system for Ordering as well as Paying out PO's that were created.
- Experience/ Training as Budget Analyst.
- Prepared monthly data reports for presentations at meetings.
- Prepare and Train staff on OSHA standards as well as other topics
Dental Assistant, Assistant Manager Mobile Unit
Clinica Sierra Vista
12.2000 - 10.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Prepared patient x-rays and images for dentist review.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised Dental Staff and Signed Time Cards.
- Patient Registration including calling insurances to verify eligibility
Education
Real Estate
Real Estate School
Online High School Diploma -
Tehachapi High School
Tehachapi, CA06.2000
Skills
- Electronic Charting
- Dental Staff Assistance
- Critical Thinking
- Infection Control Proficiency
- Patient Schedule Management
- Medical Records Management
- Office Management
- Team Collaboration
- Data Confidentiality Measures
- Dental Office Administration
- Complex Problem-Solving
- Chair Side Assistance
- Regulatory Compliance
- Henry Schien Dentrix
- Strong Writing and Verbal Skills
- Manage Schedules
- Health and Safety Practices
- Disinfection and Sterilization
- Data Verification
- Use of Microsoft, Excel, Power point
- Knowledge of Computers & Technology
- Use of BIS/ SAP system
- Experience in Financial Reports and Budgeting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Introduced Dentrix to staff and was in charge of setting up mock patients and giving trainigs
- Completed 16 hour Analyst Training
- Completed 40 hour Training for Trainers Course
- Completed 40 hour Green Belt Course
Certification
- RDA - Registered Dental Assistant
- Real Estate License - 4/2022
- Coronal Polishing License
- Dental X-Ray License
- Green Belt Training
- Training for Trainers Certificate
- Analyst Training Certificate
Languages
Spanish
Professional Working
Timeline
Management Registered Dental Assistant
California Department Of Corrections And Rehabilitation
10.2006 - Current
Dental Assistant, Assistant Manager Mobile Unit
Clinica Sierra Vista
12.2000 - 10.2006
Real Estate
Real Estate School
High School Diploma -
Tehachapi High School
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