Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catia Goulart

Hilmar,CA

Summary

Compassionate caregiver with extensive experience at Private Persons, adept at enhancing client independence and wellness. Proven problem-solver skilled in daily living assistance and event planning, successfully implementing safety protocols and improving operational efficiency. Recognized for exceptional time management and organizational skills, fostering a positive environment for clients and colleagues alike.

Overview

4
4
years of professional experience

Work History

Caregiver

Private Persons
09.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Hall Manager

Countryside Property Management
06.2022 - Current
  • Ensured efficient allocation of resources allowing smooth functioning of all aspects related to hall management activities.
  • Monitored industry trends, integrating best practices into operations for ongoing performance improvements in the hall management sector.
  • Conducted post-event evaluations to identify areas of improvement, driving continuous process enhancements.
  • Implemented safety protocols to ensure a secure environment for guests and staff during events.
  • Developed customized event packages to cater to diverse client needs, increasing bookings and revenue.
  • Managed budgets and financial reporting for each event, ensuring accuracy and adherence to guidelines.
  • Supervised facility maintenance tasks guaranteeing clean well-maintained premises that met both internal standards as well as external regulations.
  • Provided crisis management and intervention during emergency situations.
  • Assisted sales team in generating leads through targeted marketing campaigns resulting in increased booking rates.

Office Assistant

Blue Diamond Kitchen and Bath
01.2022 - 07.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Education

Portuguese High School
Portugal, Azores
06.2015

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Mail handling
  • Appointment scheduling
  • Document management
  • Calendar management
  • Payment processing
  • Customer relationship management (CRM)
  • Event planning

Languages

Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working

Timeline

Caregiver

Private Persons
09.2022 - Current

Hall Manager

Countryside Property Management
06.2022 - Current

Office Assistant

Blue Diamond Kitchen and Bath
01.2022 - 07.2024

Portuguese High School

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