Susana Baraniak

Provided medical equipment and supplies to active duty service members, veterans and retired military personnel, ensuring timely and accurate order fulfillment.

Assisted patients in selecting appropriate medical devices, such as CPAP machines, CPAP masks, mobility aids, orthopedic supports and durable medical equipment (DME), based on prescription and provider recommendations.

Educated patients on CPAP usage, maintenance, and troubleshooting to enhance their sleep health.

Guided new mothers in choosing breast pumps, explaining usage, maintenance, and coverage options.

Assisted customers with a variety of DME, including mobility aids, orthopedic supplies, nebulizers and special equipment.

Processed insurance claims, specifically with Tricare, VA and Foreign Service Benefit Plans. Verified coverage, and coordinated with healthcare providers for patients equipment needs.

Managed inventory, restocked supplies, and maintained a clean, organized store environment.

Delivered personalized customer service, addressing patient concerns and ensuring satisfaction.

Assisted physician in minor office procedures, consultations, pre/post operative care, recorded vital signs, documented medical histories.

Provided pre operative and post operative instructions and patient education.

Maintained a sterile clinical environment by preparing exam rooms, sterilizing instruments and ensuring compliance with infection control protocols.

Managed front desk operations, including scheduling appointments, answering phone calls, handled insurance verification and processing payments.

Ensured compliance with HIPPA and OSHA regulations, maintaining a safe and sterile clinical setting.

Served as a key member of interdisciplinary healthcare team at a busy Neurology medical office.

Assisted physicians in performing comprehensive neurological examinations by recording vital signs, obtaining detailed patient histories and preparing patients for diagnostic procedures.

Assisted with in office procedures such as electromyography (EMG), electroencephalography (EEG), and nerve conduction studies (NCS), ensuring patient comfort and proper electrode placement.

Administered injections, collected and processed lab specimens, coordinated imaging and diagnostic testing.

Managed electronic health records (EHR), accurately documenting patient encounters, test results, went over medications and physician notes.

Delivered compassionate and professional patient care, addressing concerns and answering questions.

Assisted neurologists with comprehensive neurological evaluations, including obtaining medical histories, recording vital signs, preparing patients for diagnostic testing.

Supported pain management specialists in performing procedures such as trigger point injections, joint injections and nerve blocks, ensuring patient comfort and procedural efficiency.

Conducted routine drug testing and substance abuse screenings, ensuring compliance with pain management treatment protocols and state regulations.

Provided patient education and resources abuse control and prevention, including guidance on medication safety and alternative pain management strategies.

Provided compassionate patient support, addressing concerns regarding chronic pain, neurological conditions, and treatment side effects.

Performed high volume patient triage, obtaining vital signs, chief complaints, and medical histories to expedite provider assessments.

Assisted healthcare providers in minor surgical procedures, including laceration repairs, incision and drainage, wound care and foreign body removals.

Conducted phlebotomy, intramuscular injections, and IV placements, ensuring proper technique and patient comfort.

Performed electrocardiograms (EKGs), rapid diagnostic tests (flu, strep, mono, pregnancy test), and urinalysis to support accurate provider diagnosis.

Administered medications and immunizations, ensuring proper documentation and patient education on potential side affects.

Conducted drug screenings and substance abuse testing for workers comp patients, ensuring compliance with workplace and legal requirements.

Ensured sterile technique and infection control compliance by properly cleaning and stocking exam rooms, sterilizing instruments and following OSHA protocols.