Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susana Ceballos

White Salmon,WA

Summary

Reliable and energetic worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Retailer / Barista

Pine Street Bakery
05.2022 - Current

Provided exemplary customer service by portraying a gracious, friendly, and engaging manner. Prepared quality beverages efficiently while working with POS system and handling transactions. Extensive experience in resolving issues with dissatisfied customers.

Housekeeper

Skamania Lodge
03.2021 - 11.2021

Performed satisfactory cleaning procedures in compliance with Skamania Lodge standards and policies. Occasionally assisted guests with any needs and requests.

Temporary Intern

One Community Health
09.2020 - 10.2020

Performed patient outreach duties in regards to insurance coverage while inputting data into healthcare system EPIC.

Education

Associate Degree in Nursing - Current -

Columbia Gorge Community College

High School Diploma -

Columbia High School
06.2020

Skills

  • Bilingual / Fluent in English and Spanish with strong writing and oral communication skills
  • Computer Skills / Well-versed in computer appliances in MS Office (Word, Excel, PowerPoint) and Outlook As well as some experience with EPIC
  • Customer Service / Excellent interpersonal skills, demonstrated by efficiently communicating calmly with customers daily while listening to customer concerns, answering questions, and providing information about company products and services
  • Adaptable to any work environment and receptive to training

Timeline

Retailer / Barista

Pine Street Bakery
05.2022 - Current

Housekeeper

Skamania Lodge
03.2021 - 11.2021

Temporary Intern

One Community Health
09.2020 - 10.2020

Associate Degree in Nursing - Current -

Columbia Gorge Community College

High School Diploma -

Columbia High School
Susana Ceballos