Susana Cervantes
Delano,CA
Summary
Dedicated Medical Assistant with extensive experience at Family Health Care Network, excelling in phlebotomy and laboratory testing. Known for fostering patient-focused care and effective communication, I streamline operations while maintaining strict infection control protocols. A reliable team player, I ensure a safe environment and enhance patient experiences through attentive service.
Overview
1
1
Certification
Work History
Medical Assistant
Family Health Care Network
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Lab Technician
Comprehensive Medical Group
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
General -
Delano High School
Delano, CA06.1981
Skills
- Phlebotomy techniques
- Laboratory testing
- Clinical documentation
- Infection control
- Team collaboration
- Customer service
- Attention to detail
- Effective communication
- HIPAA compliance
- Medical terminology knowledge
- Patient-focused care
- Reliable team player
- Electronic medical records
- Specimens collection and processing
- Laboratory specimen collection
- Maintaining confidentiality
- Patient flow management
- Sterilization techniques
- Equipment sterilization
- Sterile technique
- Fluent in languages
- Prioritizing stat orders
Certification
Phlebotomy certificate
Timeline
Medical Assistant
Family Health Care Network
Lab Technician
Comprehensive Medical Group
General -
Delano High School
Similar Profiles
Gloria JoynerGloria Joyner
Dental Assistant at Family Health Care NetworkDental Assistant at Family Health Care Network
AMAN DHALIWALAMAN DHALIWAL
Optometrist at Family Health Care NetworkOptometrist at Family Health Care Network
Juana ZepedaJuana Zepeda
Navigation Representative at Family Health Care NetworkNavigation Representative at Family Health Care Network
Alicia Medel SalgadoAlicia Medel Salgado
Pharmacy Technician at Family Health Care NetworkPharmacy Technician at Family Health Care Network
Oscar LizarragaOscar Lizarraga
Front Desk Receptionist at State Avenue Dental OfficeFront Desk Receptionist at State Avenue Dental Office