Susana Costa
Freehold,NJ
Summary
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Real Estate Agent
Remax Select
08.2012 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed market research data and changed sales plans accordingly.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Administrative Coordinator
PNC Bank
04.2011 - 07.2012
- Assisted management with special projects to complete all tasks by deadlines.
- Maintained office calendars to track important dates and deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Created presentations and other materials to support organizational activities.
- Developed and implemented organizational systems to streamline daily operations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Accounts Payable Assistant
Zucker Goldberg & Ackerman, LLC
06.2007 - 10.2010
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Input financial data and produced reports using [Software].
- Assisted manager in formulating year-end financial reports to determine financial performance of companies.
Entry Specialist
Bermuda Agencies
06.1995 - 09.2001
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Created and maintained data entry logs to track data entry activities.
- Assisted with developing data entry processes.
- Coded and processed applications into required electronic formats.
Customer Service Representative
Eye Contact Vision Center
03.1993 - 03.1995
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Realtor - Sales
The Professional School of Business
Millburn, NJ04.2002
GED -
East Side High School
Newark, NJ05.1996
Skills
- Presenting
- Interior Staging
- Property Assessments
- Traditional Marketing
- Buyer Contracts
- Lead Follow up
- Comparative Market Analysis
- Property Tours and Inspections
- Contract Negotiation
- Client Needs Assessment
- Notary Public
- Rental Management
- Social Media Marketing
- Excellent Teamwork
- Strong Organizational Skills
- Highly Professional
- Active [State Name] Real Estate License
- Proficient in Microsoft Office
- Leasing and Sales
- House Showings
- Administrative Support
- Database Management
- Property Management
- Payment Collection
- Clean Driving Record
- Client-Oriented
- Negotiation
- Fluent in Portuguese & Spanish
- Sales Presentations
- Staff Management
- Contracting
- Sales Closing
- MLS Expert
- Tech-Savvy
- Client Management
- Market Research Data Entry
- Works Well Independently
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real Estate Agent
Remax Select
08.2012 - Current
Administrative Coordinator
PNC Bank
04.2011 - 07.2012
Accounts Payable Assistant
Zucker Goldberg & Ackerman, LLC
06.2007 - 10.2010
Entry Specialist
Bermuda Agencies
06.1995 - 09.2001
Customer Service Representative
Eye Contact Vision Center
03.1993 - 03.1995
Realtor - Sales
The Professional School of Business
GED -
East Side High School
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