Susana Davila Prado
Earlimart,CA
Summary
Detail-oriented employee well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Highly-motivated with a desire to take on new challenges.
Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated eager to apply time management and organizational skills in various environments.
Overview
7
7
years of professional experience
Work History
Maintenance
Ryder
Carson, CA
11.2020 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Responded promptly to maintenance requests from residents.
Trainer
McDonald’s
Torrance, CA
07.2018 - 03.2020
- Designed and developed training materials for new employees in the organization.
- Provided feedback on employee performance based on observed results during training sessions.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Kitchen Lead
Gardena Supermarket
Gardena, California
03.2017 - 05.2018
- Verified food preparation and cooking standards to ensure quality control.
- Developed innovative recipes and menu items to increase customer satisfaction.
- Ordered food ingredients from vendors based on budget constraints.
- Resolved customer complaints promptly and professionally.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Skills
- Positive and professional
- Staff Training
- High-energy attitude
- Conflict Resolution
- Time Management
- Supply Restocking
- Cleaning and sanitizing
- Health and safety compliance
Timeline
Maintenance
Ryder
11.2020 - 01.2024
Trainer
McDonald’s
07.2018 - 03.2020
Kitchen Lead
Gardena Supermarket
03.2017 - 05.2018