Susana Escobar Portillo
Pasadena
Summary
I am a motivated individual, seeking the opportunity to expand personal growth, while facilitating company success. Dedicated to learning new skills and to advance professionally. I hold quality and teamwork in high esteem.
Overview
6
6
years of professional experience
Work History
Maintenance Coordinator
A&S Contractors
07.2025 - 09.2025
- Collaborated with vendors to arrange timely repairs and services, enhancing operational efficiency.
- Developed and maintained documentation for all maintenance activities, ensuring accuracy and accessibility for audits.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Promoted a culture of teamwork and collaboration within the maintenance department, leading to increased employee morale and overall job satisfaction.
- Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
Assistant Business Manager
Fogelman Management
03.2025 - 07.2025
- Prepared monthly financial reports summarizing revenue, expenses, liabilities and assets.
- Resolved customer service issues in a timely manner while maintaining professionalism.
- Collected first month's rent along with security deposit prior to move-in date.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Initiated eviction proceedings when necessary according to state law guidelines.
Assistant Community Business Manager
Blue Magma Residential
12.2022 - 06.2024
- Created detailed reports on sales performance, customer feedback, and other data related to the business.
- Assisted in developing promotional materials such as flyers, brochures, and newsletters to advertise products or services.
- Analyzed market trends to identify potential target audiences for the business.
- Oversaw inventory management processes in order maintain accurate records of stock levels.
- Collected first month's rent along with security deposit prior to move-in date.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Initiated eviction proceedings when necessary according to state law guidelines.
Receptionist
Murphy's Retreat
07.2022 - 11.2022
- Built client relations to create loyal and consistent client base
- Assisted with special projects assigned by management when required.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Senior Team Member
Chick-fil-A
01.2020 - 07.2022
- Learned all required tasks quickly to maximize performance.
- Resolved issues quickly to maintain productivity goals.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
High School Diploma -
Dr Kirk Lewis Career And Technical High Alcohol
05.2019
Occupational Certificate - Welding - Stick Pipe
San Jacinto College
Pasadena, TX05-2021
Certificate of Technology - Welding - Combination Welder
San Jacinto College
Pasadena, TX05-2021
Skills
- Organization and Efficiency
- Adaptable Learner
- Appointment Booking
- Data Entry
- Visitor and Customer Relations
- PC Proficient
- Project Management
Personal Information
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Maintenance Coordinator
A&S Contractors
07.2025 - 09.2025
Assistant Business Manager
Fogelman Management
03.2025 - 07.2025
Assistant Community Business Manager
Blue Magma Residential
12.2022 - 06.2024
Receptionist
Murphy's Retreat
07.2022 - 11.2022
Senior Team Member
Chick-fil-A
01.2020 - 07.2022
High School Diploma -
Dr Kirk Lewis Career And Technical High Alcohol
Occupational Certificate - Welding - Stick Pipe
San Jacinto College
Certificate of Technology - Welding - Combination Welder
San Jacinto College
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