Streamlined order retrieval by implementing efficient pick ticket systems, increasing accuracy rates while reducing time spent searching for items.
Increased productivity with careful monitoring of supply levels, reordering necessary items before depletion occurred.
Coordinated with shipping department for seamless transfer of completed orders from the stockroom to the loading dock for dispatching purposes.
Collaborated with purchasing department to maintain optimal inventory levels, preventing stockouts and reducing excess stock.
Adhered to strict quality control standards while handling delicate or fragile items in the stockroom environment, minimizing breakage incidents during transit periods.
Improved stockroom efficiency by implementing a streamlined inventory management system.
Facilitated smooth warehouse operations by properly labeling, sorting, and storing items according to established procedures.
E-Commerce Specialist
DHL
01.2019 - 11.2022
Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
Maintained working knowledge of company products, services and promotions.
Boosted online sales by implementing effective SEO strategies and optimizing product listings.
Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
Successfully migrated e-commerce platform without disruption to daily operations or customer experience.
Met or exceeded sales goals and worked as team player in supporting other sales.
Education
Bachelor of Administrative Studies - Hospitality Administration And Management
Universidad Dominicana O&M
Santiago DR
08.2016
Skills
Loading and unloading
Shipping and receiving
Merchandise Handling
Heavy Lifting
Warehouse Operations
Stock counting
Packing and Unpacking
Stockroom Maintenance
Receiving experience
Order Picking
Product Labeling
Product Sorting
Stock replenishment
Teamwork and Collaboration
Quick Learner
Attention to Detail
Warehouse Safety
Spanish native, English
I AM BILINGUAL, SPANISH IS MY NATIVE LANGUAGE, AND I AM ENGLISH SPEAKER AS WELL
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stockroom Assistant
Delta Flight Products (Aces)
12.2022 - Current
E-Commerce Specialist
DHL
01.2019 - 11.2022
Bachelor of Administrative Studies - Hospitality Administration And Management