Susana Gonzalez

• Strategic communication advisor to the Chief Quality Officer (CQO) and member of the Global Quality and Compliance Leadership Team, contributing insights and communication expertise
• Lead development of Enterprise communication plans/narratives/messages to address proactive and reactive opportunities to strengthen, protect and defend Johnson & Johnson's reputation for quality processes
• Amplify quality story and connection to enterprise strategy, priorities and reputational drivers; advance proactive narratives that illuminate the impact of Quality and Compliance on the customer/patient experience, strengthening the quality mindset internally and driving an outside-in perspective
• Develop executive platform, strategic messaging, and presentation content for CQO; design organizational communication strategy for Quality and Compliance organization (10K+); advise on opportunities to activate organizational communication strategy and drive quality messaging more broadly internally and externally
• Work closely with Supply Chain and sector communication colleagues to enable robust issues management communication process and outcome
• Serve on GCA teams, initiatives and special projects when quality is relevant; provide holistic view of quality issues and opportunities across Johnson & Johnson

• Lead initiatives to advance gender equity across our organization
• Member of the Global WLI Governance Board

• Lead communication efforts, including organizational communications, media relations, and issue management for the Acceleration Program - tasked with assessing opportunities within the Supply Chain network to gain efficiencies and better serve customers
• Member of the Acceleration Steering Committee

Lead communication strategies to amplify WLI initiatives and programs with internal and external stakeholders

Manage a team of J&J communication volunteers and agency partners

• Provide strategic counsel to MedTech Supply Chain Global leaders to drive an engaged culture of collaboration, accountability, customer focus, safety and quality (Ethicon, DPS, CSS, VC)
• Drive meaningful collaboration with commercial communication teams, HR, and other functions to enable customized solutions for our audiences, combining expertise in organizational communication, issues management, and organizational change management.
• Work collaboratively across Employee Engagement and Supply Chain Communication (EE&SCC) to ensure alignment of narrative, strategy and activity (Global Town Halls, Leaders Forums).
• Lead/Collaborate in the planning and deployment of communications strategies for transformation projects, business actions, product launches and other critical initiatives

• Develop internal/external communication strategies for Argentina/Chile/Peru/Ecuador/ Paraguay/Uruguay/Bolivia and implement plans to enhance reputation and brands with critical audiences
• Develop and implement strategies to align, engage and motivate the organization behind priorities, and strengthen employee understanding of business strategy, culture, and purpose
• Advise and prepare senior leadership on communication matters and identify speaking opportunities in media and key industry events

• Responsible for providing communications support to accelerate growth in priority geographies in Latin America.
• Develop external communications and public affairs strategies for key platforms according to business goals, strategies, and priorities in LATAM.
• Develop external communication strategies for key platforms and provide communications support to the three LATAM Vice Presidents and other leadership team members.

• Develop & implement strategic internal communication plans for the Medical Devices business in Latin America, including change management initiatives.
• Management of Internal communication channels and communication support to senior-level executives.
• Lead coordination of regional kick-off meetings, senior leadership meetings, sales conventions and other strategic events across the region.
• Communication business partner for orthopedics business (DePuy Synthes) in Latin America

• Lead the development and implementation of strategic marketing and communications strategies for the Department of Economic Development and Commerce and its agencies including the Puerto Rico Industrial Development Company (PRIDCO), the Puerto Rico Trade Company, the Puerto Rico Tourism Company and other economic development government agencies

• Strategic consultative work in public relations.
• Development and implementation of strategic marketing and communications strategies for public and private sector clients

• Responsible for day-to-day operations and administration of television newsroom with 35+ employees, including journalists, editors, producers, and other staff
• Direct and coordinate activities of news department including editorial content, daily news coverage and coordination of special transmissions