Susana Gonzalez
Temecula,CA
Summary
Passionate about teaching and inspiring young minds with years of experience working with students. Skilled in assisting teachers with classroom functions, individual and group instruction, and small office organizational and technology skills. Talented in using various strategies to model positive behavior and maintain classroom discipline. Willingness to take on added responsibilities and required professional development needed to meet team goals.
Organized, detail-oriented, and dependable candidate and able to manage multiple priorities with a positive attitude. Maintains professional appearance and demeanor and effectively communicate in English and Spanish.
Overview
32
32
years of professional experience
Work History
Office Assistant
Ohmarlin, Inc.
08.2013 - Current
- Maintained confidentiality in handling sensitive information while performing light administrative tasks.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Communicating with customers by efficiently handling incoming mail, phone calls, and guest inquiries.
- Kept vacation rental/office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Associate Restaurant Manager
El Rio Verde, Inc.
12.2001 - 06.2009
- Managed daily restaurant operations, maintaining high standards of cleanliness, food quality, and service excellence.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Established rapport with vendors to ensure timely deliveries of food and beverage items, minimizing potential for stock shortages or service disruptions.
- Consistently exceeded sales targets through proactive guest engagement and upselling strategies.
- Resolved customer concerns in a timely manner to promote positive experiences and ensure repeat business.
- Built lasting relationships with suppliers to negotiate competitive pricing on high-quality ingredients and products.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Ensured compliance with local health codes, safety regulations, and company policies by conducting regular audits and inspections.
- Coordinated special events such as private parties or corporate functions to maximize revenue potential while ensuring guests'' satisfaction.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Teacher's Aide
Long Beach Unified School District
09.1993 - 12.2001
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
- Aided students in general and special education settings, providing individualized support and helping them reach their full potential.
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
- With guidance of ELA Specialist, helped in administering English language proficiency assessments as required by school policy.
- Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
- Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Facilitated small group instruction for targeted skill development, boosting overall academic performance.
- Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
- Maintained safety and security by overseeing students in recess environments.
- Copied, organized and distributed classroom assignments or other paperwork.
- Enhanced student comprehension by utilizing visual aids and interactive activities during lessons.
Education
Bachelor of Arts - Liberal Studies
California State University, Long Beach
Long Beach, CA12-2001
Skills
- Customer service
- Positive attitude
- Time management
- Dedicated team player
- Verbal communication
- Proofreading
- Spanish fluency
Courses
Mira Costa College Teacher's Aide Training Courses
December 2024, Teacher's Aide: Basics
April 2025, Teacher's Aide: Special Education
September 2025, enrolled in Teacher's Aide: Educational Technologies
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Office Assistant
Ohmarlin, Inc.
08.2013 - Current
Associate Restaurant Manager
El Rio Verde, Inc.
12.2001 - 06.2009
Teacher's Aide
Long Beach Unified School District
09.1993 - 12.2001
Bachelor of Arts - Liberal Studies
California State University, Long Beach
Similar Profiles
Pamela ScottPamela Scott
Volunteer at Oceanside Museum of ArtVolunteer at Oceanside Museum of Art
Gabriel RamirezGabriel Ramirez
Driver at UBER EATSDriver at UBER EATS
Asia GibsonAsia Gibson
Cashier at Ross Dress for LessCashier at Ross Dress for Less
Heather AustinHeather Austin
Office Assistant at BetterImagesOffice Assistant at BetterImages
Jocellia George-BennettJocellia George-Bennett
Office Assistant at C & J Spring ShopOffice Assistant at C & J Spring Shop