Susana Hernandez
El Paso
Summary
Medical Assistant with extensive clinical experience in vital signs monitoring, EHR management, and patient care. Proficient in administering vaccines and medications while ensuring HIPAA compliance. Bilingual in English and Spanish, optimizing patient communication and enhancing service delivery in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
CareNow Urgent Care
El Paso
11.2025 - Current
- Accurately performed and recorded a full range of vital signs (BP, Temp, Pulse, Respiration, Height/Weight) and conducted diagnostic tests, including EKG, Spirometry, and Visual Acuity Test.
- Maintained HIPAA compliance while administering patient intake forms and collecting medical histories using Electronic Health Records (EHR) for accurate documentation.
- Coordinated patient intake and prepared examination rooms for providers to ensure timely patient care.
- Administered vaccines and injections to patients according to established protocols.
- Administered prescribed medications to patients in a timely manner.
- Assisted healthcare providers with wound care procedures in clinical settings.
- Manage medical equipment administration to ensure optimal functionality and safety for patient procedures.
- Assist in Lab Performance such as phlebotomy and specimen collection and performing UA Test and COVID, Flu, Strep Throat Test.
Medical Assistant Extern
Candelaria Medical Center
El Paso
08.2025 - 10.2025
- Managed high-volume patient flow by scheduling appointments, coordinating patient intake, and efficiently preparing examination rooms for providers.
- Accurately performed and recorded a full range of vital signs (BP, Temp, Pulse, Respiration, Height/Weight) and conducted diagnostic tests, including EKG, Spirometry, and Visual Acuity Test.
- Maintained strict HIPAA compliance while administering patient intake forms, collecting medical histories, and utilizing Electronic Health Records (EHR) for documentation.
- Assisted in Prescription Refills Via Electronic and Phone. Assisted in Insurance Attestations.
- Assisted physicians with minor procedures, wound care, and specimen collection; performed basic laboratory tests (urinalysis, blood glucose) under supervision.
- Administered vaccines and educated patients on pre-visit requirements, post-visit instructions, medications, and physician-recommended lifestyle changes to improve compliance.
- Supported clinic operations by managing administrative duties, including detailed filing, faxing, and efficient completion of insurance attestations.
Caregiver
Homewatch Caregivers
01.2020 - 11.2023
- Provided primary care services to patients, ensuring their health needs were met.
- Managed and tracked patient medication schedules and dosages to ensure adherence and promptly reported changes to health personnel.
- Executed light housekeeping, meal preparation, and personal support to maintain a safe and clean environment that promoted client wellness.
- Demonstrated reliability, patience, and communication skills in providing long-term, direct support to patients.
Education
Medical Assisting - Vocational training
Pima Medical Institute
El Paso, TX10-2025
GED -
Community Education
El Paso, TX07-2020
Skills
- Clinical experience
- EHR management
- HIPAA compliance
- Patient documentation
- Documentation accuracy
- Vital signs monitoring
- Specimen processing
- Vaccine administration
- Medication administration
- Phlebotomy skills
- First aid and CPR certification
- Urgent care assistance
- Patient service orientation
- Patient assistance
- Healthcare collaboration
- Healthcare communication skills
- Administrative support
- Records management
- OSHA standards adherence
- Patient communication
- Records management
- Insurance attestation
Certification
- First Aid Certification
- CPR Certification
- BLS Certification
- AED Certification
- BAT Certification
- DOT Drug Screen Certification
Languages
- Spanish
- English
Timeline
Medical Assistant
CareNow Urgent Care
11.2025 - Current
Medical Assistant Extern
Candelaria Medical Center
08.2025 - 10.2025
Caregiver
Homewatch Caregivers
01.2020 - 11.2023
Medical Assisting - Vocational training
Pima Medical Institute
GED -
Community Education