Proven track record in optimizing productivity and enhancing cleanliness standards at Leaders Staffing -Parkview Randallia, showcasing exceptional time management and problem-solving skills. Leveraged expertise in elderly care and real estate transactions to exceed client expectations and maintain high levels of efficiency. Demonstrated dependability and compassionate service, achieving significant improvements in operational outcomes.
Hi, I’m
Susana Hicks
Fort Wayne,Indiana
Summary
Overview
17
years of professional experience
1
Certification
Work History
Caregiving
08.2016 - Current
Job overview
My Step Mother was diagnosed with cancer ,and my Father started to have Parkinson's disease. I came home to help cook.clean,drive,and take care of my brother. They are both doing better , and able to be independent and self sufficient, so I started working part-time last year.
Leaders Staffing -Parkview Randallia
Housekeeping Aide-Evironmental Services
01.2024 - 07.2024
Job overview
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hospital assets.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Adhered to optimal standards for cleanliness, appearance and service.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Unitarian Universalist Congregation of Fort Wayne
Janitor
06.2023 - 12.2023
Job overview
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Safeguarded building security by locking doors at the end of each shift.
- Supported energy conservation efforts by turning off lights in unused spaces and monitoring heating/cooling systems for efficiency improvements.
Caregiving
09.2009 - 08.2014
Job overview
Maternity leave and decided to stay be a stay-at home Mother due to some birth complications.
Atlas Realty Management
Real Estate Agent
04.2007 - 09.2009
Job overview
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Education
Chamberlain Real Estate SchoolCampbell, CA
Real Estate License from Real Estate
02.2013
University Overview
University of PhoenixTempe, AZ
Bachelor of Science from Business Management
10.2012
University Overview
- 3.65 GPA
- Delta Mu Delta International Honor Society In Business Member-Lambda Sigma Chapter
San Jose City CollegeSan Jose, CA
Associate of Arts from Liberal Arts And Sciences
05.2010
University Overview
- Ph Theta Kappa Honor Society Member
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
Certification
Trained and completed Adult/Child/Infant CPR& First Aid & AED certifications
Timeline
Housekeeping Aide-Evironmental Services
Leaders Staffing -Parkview Randallia
01.2024 - 07.2024
Janitor
Unitarian Universalist Congregation of Fort Wayne
06.2023 - 12.2023
Caregiving
08.2016 - Current
Caregiving
09.2009 - 08.2014
Real Estate Agent
Atlas Realty Management
04.2007 - 09.2009
Chamberlain Real Estate School
Real Estate License from Real Estate
University of Phoenix
Bachelor of Science from Business Management
San Jose City College
Associate of Arts from Liberal Arts And Sciences
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