Summary
Overview
Work History
Education
Skills
Timeline
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Susana Masmela Lumsdon

Glendora,CA

Summary

Highly self-motivated administrative professional with many years of experience and expertise on the E-Verify system and I-9 form. Areas of expertise are office experience in payroll, customer service, employment software, policy and procedures of E-Verify program and I-9 form. Achieving good customer service to ensure a friendly environment and success of the company.

Overview

22
22
years of professional experience

Work History

Payroll Specialist

Akumin Inc
01.2019 - 08.2023
  • Assisted new hires on filling out the I-9 form as well as ensure correct documentation was submitted based on the I-9 policy and regulations.
  • Used E-Verify system in electronically submitting and confirming employment eligibility for new hires within the company by creating cases.
  • Confirming employment eligibility based on the US Department Of Homeland Security (DHS) and Social Security Administration (SSA).
  • Conducted correspondence via phone by calling Customer Support E-Verify Hotline with issues relating to new hires filling out the I-9 form.
  • Was in charge of processing and assisting employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to over 1,000 employees regarding payroll inquiries and issues to ensure timeliness and accurate payroll deductions, voids, missed time, and adjustments.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Payroll Specialist

Griffith Company
10.2014 - 10.2018
  • Ensured new hires were submitted through the E-Verify system for employment eligibility through US Department of Homeland Security (DHS) and Social Security Administration (SSA).
  • In charge of liaison for the I-9 form and E-Verify system between US Department of Homeland Security (DHS) and Social Security Administration (SSA) to ensure proper policy and guidance was followed.
  • Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed timecards and payroll data for over 600 employees as well as maintaining exempt and non-exempt payroll records.

Assistant Accountant

Turner Construction
07.2006 - 01.2013


  • Performed accounting, internal/external audits, and bank reconciliation.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Communication with new vendors request and stop payment to accounts payable.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Reviewed general ledger entries and assessed accuracy.
  • Provide monthly union reports as well as generating head count reports for US Dept of Labor.
  • Perform quarterly reviews and process union rate changes for all employees


CMSE

Department Of Homeland Security
10.2001 - 06.2006
  • Performed database searches in the Central Index System (CIS) and National File Tracking System (NFTS).
  • Respond both orally and in writing to various File Control Offices and DHS agents for daily file requests to FRC and NRC, including investigations.
  • Interact daily with Management, Quality Control, and DHS Quality Assurance staff and assist the floor area supervisor when needed.
  • Create temporary files as requested by Investigators, Deportation Officers, and Adjudicators, after determining that creation of the file was within policy and standing directive(s)
  • Consolidated alien files which required extensive research of criminal rap sheets, photographs, fingerprints, signatures.
  • Familiar with DHS forms such as Notice to Appear (NTA) and different application forms for immigration benefits.
  • Expertise on comparing and reviewing addresses appearing from various documents such G-325 form and relative names found in files (I-213 Deportable Alien Form).


Education

Holy Angel University

Skills

  • Proficient in E-Verify and I-9 form
  • Office systems management
  • Interpersonal and written communication
  • Employee Relations
  • Customer Service
  • Process Improvement
  • Dependable and Adaptable
  • Policy and Procedure Adherence
  • Payroll Processing and Administration
  • New hire processing

Timeline

Payroll Specialist

Akumin Inc
01.2019 - 08.2023

Payroll Specialist

Griffith Company
10.2014 - 10.2018

Assistant Accountant

Turner Construction
07.2006 - 01.2013

CMSE

Department Of Homeland Security
10.2001 - 06.2006

Holy Angel University

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Susana Masmela Lumsdon