Susana Ngalu
West Valley City
Summary
Detail-oriented Household Manager experienced in coordinating projects and managing family schedules while ensuring safety. Skilled in time management, conflict resolution, and crisis management, contributing to efficient household operations. Background in personal care enhances ability to provide compassionate support, improve client satisfaction, and foster positive environments. Committed to contributing to team success and organizational goals.
Overview
10
10
years of professional experience
Work History
Household Manager
Self Employed
West Valley
09.2019 - Current
- Project Coordination (e.g., family schedules, events, relocations)
- Organized daily tasks to enhance overall household efficiency.
- Cultivated strong relationships through effective and open communication.
- Facilitated conflict resolution discussions to maintain a harmonious team environment.
- Adapted strategies during emergencies to ensure safety.
Psychiatric Technician
U of U Health University Neuropsychiatric Institute
Salt Lake City
02.2019 - 06.2019
- Maintained safe, hazard-free environment by observing and documenting patient behavior, conducting room searches, reporting unsafe conditions, and providing emotional and physical support.
- Assisted with patient admissions by collecting routine information for nursing assessment, inspecting patients and belongings for contraband, and recording belongings and relevant details.
- Oriented patients and families to facility policies and procedures, ensuring understanding and compliance.
Youth Mentor
Sundance Canyon Academy
Herriman
07.2018 - 02.2019
- Facilitated interactive learning activities, enhancing student skills for daily living, school, and household chores.
- Engaged students in ongoing program activities, fostering responsibility and active participation.
- Supervised daily student activities, ensuring adherence to safety protocols and procedures.
GENERAL LABOR
DELTA GLOBAL SERVICES
04.2016 - 07.2018
- Executed manual labor tasks including loading, unloading, lifting, and moving materials to support operational efficiency.
- Ensured safe operation of equipment to maintain workplace safety of mechanical and manual material handling equipment.
- Managed the warehousing and distribution of aircraft parts and related materials within logistics operation.
- Managed data accuracy, compliance processes, packaging preservation, and logistics operations involving issuing, receiving, and shipping of materials.
Education
High School Diploma -
H.P Baldwin High School
Wailuku, HI05-2008
Skills
Home Management
Budget management
- Project coordination
- Time management
Timeline
Household Manager
Self Employed
09.2019 - Current
Psychiatric Technician
U of U Health University Neuropsychiatric Institute
02.2019 - 06.2019
Youth Mentor
Sundance Canyon Academy
07.2018 - 02.2019
GENERAL LABOR
DELTA GLOBAL SERVICES
04.2016 - 07.2018
High School Diploma -
H.P Baldwin High School