Susana Perez, BSN RN
El Paso,TX
Summary
Compassionate RN case manager focused on improving patient outcomes through effective care coordination and collaboration with multidisciplinary teams. Proven expertise in patient assessment, care planning, and educating families on healthcare options to facilitate informed decision-making and smooth transitions across the care continuum.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Del Sol Medical Center
El Paso, TX
05.2024 - 06.2026
- Conducted initial and follow-up discharge planning assessments to identify physical, social, and psychological needs.
- Create and revise individualized patient discharge plans, and work collaboratively with physicians, Social Workers and the interdisciplinary teams to achieve desired patient outcomes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Educated patients and families on discharge plans and healthcare options to facilitate informed decision-making.
- Coordinated referrals and transfers to appropriate care levels or facilities, addressing patient needs throughout the care continuum.
- Completed initial and subsequent InterQual assessment to determine medical necessity, suitable levels of care, treatments and interventions.
- Advocated for patients, families, and staff to ensure their concerns were addressed within the healthcare system.
Employee Health RN
Del Sol Medical Center
El Paso, TX
09.2021 - 03.2024
- Administered vaccinations and conducted TB and COVID testing per CDC recommendations.
- Managed and reported TB and COVID exposure cases to local health department.
- Oversaw workers' compensation injuries, facilitating timely reporting and adherence to regulatory standards.
- Conducted training and education on fit tests, enhancing staff knowledge of CDC and OSHA standards.
- Managed employee and physician medical records, ensuring confidentiality and compliance with privacy regulations.
Ambulatory Surgery Unit RN
Del Sol Medical Center
El Paso, TX
09.2017 - 09.2021
- Conducted surgical pre-assessments to identify emergent situations and complications from abnormal lab results.
- Administered pre-operative oral and IV medications, blood transfusions, and necessary fluids.
- Educated patients and families on post-operative care, including diabetic management strategies.
ICU RN
Del Sol Medical Center
El Paso, TX
07.2016 - 09.2017
- Administered medications and treatments in ICU, ensuring adherence to physician orders for optimal outcomes.
- Managed drips, arterial lines, ventriculostomies, and ventilated patients for critical care stability.
- Executed blood product administration and applied restraints, prioritizing patient safety during care.
- Assisted physicians with intubation, chest tube insertion, and central line placement procedures.
- Received specialized training in critical care management techniques, including hemodynamic monitoring.
- Applied pharmacodynamics and pharmacokinetics knowledge to monitor side effects and complications.
- Participated in multidisciplinary rounds, contributing to coordinated care plans and improved outcomes.
- Provided comfort measures during withdrawal of care to support patient dignity.
Education
Bachelor of Science - Nursing
Texas Tech Gayle Greve School of Nursing
El Paso, TX12-2019
Associates of Applied Science - Nursing
El Paso Community College
El Paso, TX05-2016
Skills
- InterQual certification
- CarePort proficiency
- Meditech proficiency
- Bilingual communication
Timeline
RN Case Manager
Del Sol Medical Center
05.2024 - 06.2026
Employee Health RN
Del Sol Medical Center
09.2021 - 03.2024
Ambulatory Surgery Unit RN
Del Sol Medical Center
09.2017 - 09.2021
ICU RN
Del Sol Medical Center
07.2016 - 09.2017
Bachelor of Science - Nursing
Texas Tech Gayle Greve School of Nursing
Associates of Applied Science - Nursing
El Paso Community College