Susana Pulido
Corona,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
YMCA Teachers Aid
YMCA Daycare
Corona, CA
02.2024 - Current
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Remained calm and patient in student interactions to support individual growth and development.
Store Associate
99 Cents Only
Corona, CA
01.2021 - 02.2024
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Mobile Sales Associate
Metro by T-Mobile
Corona, CA
08.2020 - 10.2020
- Greeted customers and provided product information.
- Assisted customers in selecting appropriate products based on their needs.
- Demonstrated how to use mobile devices, including downloading apps and setting up accounts.
- Completed customer transactions using a POS system.
- Maintained detailed records of stock inventory and replenished merchandise as needed.
- Organized promotional events to increase sales of new products or services.
- Resolved customer complaints promptly and professionally.
- Maintained a clean work environment by organizing shelves, counters, and displays according to company standards.
- Processed returns and exchanges in accordance with store policy.
Education
Master of Arts - School Counseling
La Sierra University
Riverside, CA06-2026
Bachelor of Arts - Human Development
La Sierra University
Riverside, CA06-2024
Associate of Science - Psychology
Norco College
Norco, CA06-2022
High School Diploma -
Centennial High School
Corona, CA06-2020
Skills
- Student engagement
- Relationship building
- Flexible and adaptive
- Small group instruction
- Community involvement
- Group learning mechanics
- Classroom management
- Group instruction
- Student evaluations
Certification
- Certified in Early Childhood Development
Languages
Spanish
Professional
French
Limited
English
Professional
Affiliations
- Church Leader
- Youth Program Director
- Sing at different churches
Timeline
YMCA Teachers Aid
YMCA Daycare
02.2024 - Current
Store Associate
99 Cents Only
01.2021 - 02.2024
Mobile Sales Associate
Metro by T-Mobile
08.2020 - 10.2020
Master of Arts - School Counseling
La Sierra University
Bachelor of Arts - Human Development
La Sierra University
Associate of Science - Psychology
Norco College
High School Diploma -
Centennial High School
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