High-energy girl with charisma and exceptional people skills in large and small groups. Sells products and attracts people with ease. Quick-thinking and detail-oriented professional with hospitable and welcoming presence. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Susana Rondon
Miami,FL
Summary
Overview
7
years of professional experience
Work History
SOL PALMERASVaradero, Matanzas
Turism Entertainer
01.2019 - 05.2021
Job overview
- Promoted shows and performances through community interaction.
- Entertained children in public performances, hosted dance parties, toured guests through event attractions, dressed in character costumes and delighted children with arts and crafts projects.
- Created performance routines and compiled proposals for prospective clients.
- Practiced quality memorizing techniques and learned routines prior to performance deadlines.
- Attended rehearsals and collaborated with other cast members and directors to improve performance.
- Led entertainment and onboard activity program on every cruise, hosted trivia game shows and tech talks and hosted local shore-side entertainment.
- Delivered high-energy and interactive piano and vocal entertainment to cruise ship guests consistent with cruise line's brand and live music guidelines.
- Dressed in costume to create character and provide memorable experience for guests.
- Hosted shows and engaged guests on and off stage.
- Performed talents before live audiences in concerts, recitals and educational presentations.
- Promoted shows and performances through social media and community interaction.
- Learned acting, dancing and other skills required for dramatic roles.
- Improved guest experiences by collaborating with entertainment team on production changes.
- Rehearsed choreographed dance routines to deliver flawless venue performances.
- Practiced singing exercises and studied with vocal coaches to develop voice and skills.
Fucsia BoutiqueQuito, Pichincha
Sales Representative
10.2014 - 12.2017
Job overview
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Contacted new and existing customers to outline benefits of products.
- Demonstrated product features to align with customer needs.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Recruited, hired and trained new hires to optimize profitability.
- Posed as models for advertising, artistic creation and display of goods.
Education
UNIV PEDAGOGICA JOSE ENRIQUE VARONAHAVANA CUBA
Associate of Arts from SCENIC ARTS - DRAMA
05.2010
University Overview
Skills
- People skills
- Good work ethic
- Communication
- Active listening
- Teambuilding
- Flexible schedule
- Decision-making
- Problem resolution
- Order delivery practices
- High-volume dining
- Hospitality service expertise
- Menu memorization
- Food sales and promotion
- Daily specials memorization
- Item promotion
- Cash handling
Languages
English
Professional
Spanish
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
Timeline
Turism Entertainer
SOL PALMERAS
01.2019 - 05.2021
Sales Representative
Fucsia Boutique
10.2014 - 12.2017
UNIV PEDAGOGICA JOSE ENRIQUE VARONA
Associate of Arts from SCENIC ARTS - DRAMA
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