Susana Salazar
Sun Valley,CA
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
4
4
years of professional experience
Work History
Gate Monitor
Boys and Girls Club
11.2024 - 06.2025
- Maintained accurate logs of monitoring activities and reported discrepancies promptly.
- Helped children safely board and disembark from bus.
- Promoted safety of students on and off bus by identifying potential conflicts.
- Enhanced safety protocols by conducting regular monitoring and reporting of environmental hazards.
- Monitored children's activities to verify safety and wellbeing.
TEACHER'S ASSISTANT
LAVC
08.2023 - 11.2023
- Supervised students during lunch periods, recesses, assemblies, and other special events.
- Assured that safety rules were observed and guarded against accidental injury.
- Assisted in educating students utilizing current child development theories and practices.
- Helped to explain assignments and test instructions to boost student comprehension.
- Interacted with students in a manner congruent with chronological age and developmental level.
- Supported the lead teacher in delivering instruction.
SALES ASSOCIATE
Petco
02.2021 - 05.2022
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Engaged with guests to understand and anticipate customer service needs.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Met merchandising standards by keeping store stocked and products faced.
- Assisted with training and mentoring new team members.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Exchanged merchandise for customers and accepted returns.
- Provided exceptional customer service by assisting pet owners with product selection and care advice.
- Trained new associates on sales techniques, product knowledge, and Petco policies to enhance team efficiency.
SEASONAL WORKER
Spirit Halloween
09.2021 - 10.2021
- Organized store displays according to corporate guidelines for maximum visibility and appeal.
- Built strong relationships with customers through friendly interactions.
- Demonstrated ability to work in a fast-paced environment and multitask efficiently.
- Stocked shelves with incoming shipments from vendors in a timely manner.
- Proficient in using cash registers and other point of sale systems for transactions.
Education
Bachelor of Arts - Chicano Studies
CSUN
Northridge, CA05-2027
Associate of Arts - Chicano Studies
Los Angeles Valley College
San Fernando, CA02-2025
HIGH SCHOOL DIPLOMA -
John H. Francis Polytechnic
Sun Valley, CA06.2019
Skills
- Customer Service
- Cash Handling
- Stocking and Receiving
- Cash register operation
- Refunds and exchanges
- POS System Operation
- Work ethic and integrity
- Reliability and punctuality
LANGUAGES
English Fluent
Spanish Conversational
Timeline
Gate Monitor
Boys and Girls Club
11.2024 - 06.2025
TEACHER'S ASSISTANT
LAVC
08.2023 - 11.2023
SEASONAL WORKER
Spirit Halloween
09.2021 - 10.2021
SALES ASSOCIATE
Petco
02.2021 - 05.2022
Bachelor of Arts - Chicano Studies
CSUN
Associate of Arts - Chicano Studies
Los Angeles Valley College
HIGH SCHOOL DIPLOMA -
John H. Francis Polytechnic
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