Susana Alvarez Sanchez
Papillion,NE
Summary
Accomplished Accountant with a decade of experience in maintaining precise financial records for large-scale organizations. Proven track record in managing comprehensive financial operations, including billing management and detailed reporting. Collaborates effectively with executive leadership on complex mergers, acquisitions, and divestitures, ensuring strategic financial oversight. Core competencies include financial analysis, compliance, and risk management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Loan Administration - On Site
Charter West Bank
Papillion, NE
08.2023 - 09.2024
- Offer comprehensive operational support for the loan department.
- Ensured precision in generating consumer, commercial, and real estate loan documents.
- Updated and monitored follow-up dates within the core systems for UCCs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed staff schedules and delegated tasks accordingly.
- Completed and presented all required filing, recording, and acknowledgment documents to public officials to ensure the bank's lien priority position.
- Scanned loan documents into document imaging systems.
- Created detailed documents for loan committee review.
- Managed customer inquiries and calls.
- Handled various miscellaneous transactions.
- Ensured compliance with all safety standards, regulations, policies, and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated contracts with suppliers to secure favorable terms for materials or services.
Account Manager - On Site
Kimpton Cottonwood Hotel
Omaha, NE
02.2023 - 08.2023
- Ensure compliance of property operations with internal audit standards.
- Exhibited strong leadership qualities, motivating employees to achieve and surpass goals.
- Oversaw development and execution of internal control to safeguard Davidson assets.
- Encouraged employee decision-making.
- Identified and communicated hazardous situations swiftly.
- Assisted in overseeing annual budget preparation and future forecasts.
- Executed duties in various supervised roles.
- Managed accounting department operations during Controller's absence.
- Support external, internal audit processes.
- Assist with employee selection, training, and scheduling according to Davidson protocols.
- Evaluated employee performance.
- Updated and maintained data processing equipment continuously.
Human Resources Manager - Hybrid
UPS Customer Center
Omaha, NE
08.2020 - 01.2023
- Maintain office systems to ensure efficient company operations.
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing, and approving supply requisitions, and assigning and monitoring clerical functions
- Developed protocols for record retention, protection, retrieval, transfer, and disposal.
- Ensure office efficiency through strategic planning and system implementation.
- Established standards and procedures by designing and implementing office policies.
- Schedules and assigns employees to meet operational goals.
- Keeps management updated by reviewing special reports, summarizing information, and identifying trends.
- Recruited, selected, oriented, and trained employees.
- Coached, counseled, and disciplined employees to maintain office staff job results.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Organized orientation sessions for new hires and provided them with onboarding information.
Account & Finance - On Site
Werner Enterprises
Omaha, NE
08.2020 - 04.2022
- Conduct collection activities on outstanding invoices and deductions for designated accounts.
- Established robust customer connections.
- Collaborated with accounts payable contacts, senior management customers, business owners to reduce past due items.
- Cultivated collaborative relationships with peers and the entire Werner team, emphasizing interaction with the sales force.
- Executed strategies to minimize overdue payments and maintain customer satisfaction.
- Investigated disputed items using comprehensive information.
- Updated customer information in receivables database.
- Forged enduring client connections through precise pricing quotes.
- Resolved issues in finance, invoicing and service provision to boost client satisfaction.
Ambassador - Hybrid
Early Out Services
Omah, NE
08.2016 - 08.2020
- Showcased company's culture through orientation programs.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Increased sales by attending local events and educating customers on offered services.
- Attended various forums, seminars, workshops and official functions on behalf of the Ambassador.
- Purchased advertising space or time to promote client's product or agenda.
- Planned or directed development or communication of programs to maintain favorable public or stockholder perceptions.
- Developed marketing campaigns for environmental technologies or services.
- Maintained professionality and efficiency while working closely with leadership.
- Posted and updated content on company's website and social media outlets.
- Consulted with advertising agencies or staff to arrange promotional campaigns for products, organizations or individuals.
- Organized and coordinated high-level diplomatic visits and delegations.
Education
Bachelor of Science - Political Science And Government
University of Nebraska At Omaha
Omaha, NE05-2028
Bachelor of Arts - Accounting And Finance
Bellevue University
Bellevue, NE05-2018
Skills
- Understanding of Accounting Standards
- Familiarity with Industry Standards
- Business Acumen
- Proficient in Software Applications
- Data Interpretation
- Clear Communication
- Detail-Oriented Analysis
- Analytical Problem-Solving
- Effective Prioritization
- Budget Expense Management
- Workflow Coordination
- Effective Supervision
- Establishing Development Standards
- Proficient in Time Allocation
- Operational and Financial Management
- Administrative Support
- Interpersonal Sensitivity
- Client Support
Languages
- Spanish, Native or Bilingual
- English, Full Professional
Certification
- Real Estate - Agent
Timeline
Loan Administration - On Site
Charter West Bank
08.2023 - 09.2024
Account Manager - On Site
Kimpton Cottonwood Hotel
02.2023 - 08.2023
Human Resources Manager - Hybrid
UPS Customer Center
08.2020 - 01.2023
Account & Finance - On Site
Werner Enterprises
08.2020 - 04.2022
Ambassador - Hybrid
Early Out Services
08.2016 - 08.2020
Bachelor of Science - Political Science And Government
University of Nebraska At Omaha
Bachelor of Arts - Accounting And Finance
Bellevue University
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