Susana Sanchez
Boynton Beach,FL
Summary
Experienced HR generalist proficient in all aspects of human resources management, including recruitment, onboarding, and employee relations. Skilled in developing and implementing HR policies and procedures to ensure compliance with labor laws and company regulations. Demonstrated ability to conduct training sessions on various HR topics, fostering a positive work culture and enhancing employee engagement. Detail-oriented and organized in managing employee records, payroll, and benefits administration. Effective communicator with strong interpersonal skills, capable of resolving conflicts and addressing employee concerns in a timely manner. Dedicated to supporting the overall strategic goals of the organization through effective HR practices and initiatives.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
City of Lake Worth Beach
Lake Worth, FL
06.2023 - Current
- Manage comprehensive HR responsibilities for municipal workforce, ensuring compliance with federal and state labor regulations.
- Maintain and update employee records, including new hires, terminations, and payroll adjustments, to ensure accuracy and legal compliance.
- Verify work authorization through diligent I-9 and E-Verify processing for all new hires, serving as a knowledgeable point of contact for related setups, training, and inquiries.
- Conduct monthly audits to ensure adherence to employment laws and maintain meticulous physical and digital employee files.
- Address and resolve employee-related issues, including FMLA requests, providing reliable support and guidance to foster a positive workplace environment.
- Streamline processes and implement emergency solutions to optimize workflows and conserve organizational resources.
- Revitalized city's hiring process by introducing a new career fair, enhancing engagement with potential hires, and streamlining the onboarding experience.
- Enhanced employee support infrastructure by effectively managing FMLA inquiries and related issues, reinforcing trust and reliability.
HR Specialist
Hanwha Company
Jupiter, FL
12.2021 - 04.2023
- Facilitated full-cycle recruitment process, including candidate identification, reference verification, and coordination of background checks and drug screenings for workshop positions.
- Ensured compliance with federal and state work authorization laws through meticulous management of I-9 and E-Verify systems for all new hires.
- Streamlined personnel actions by processing forms for new hires, terminations, payroll adjustments, and employee recognition, while preparing updated company organization charts and employee directories.
- Addressed employee-related matters and facilitated FMLA procedures as necessary, ensuring compliance and supporting workforce well-being.
- Optimized HR workflows by executing special projects and developing solutions for emergent situations.
- Reduced workshop job vacancies from 28 to 3 through strategic recruitment initiatives.
- Organized and attended career fairs and summer internship programs, fostering talent acquisition and professional development opportunities.
- Ensured compliance with legal requirements by managing physical employee records, maintaining accurate and organized documentation.
- Successfully relaunched the internship program, enhancing company visibility and student engagement.
- Represented the company at various universities, securing acceptance to promote the Professional Science Master's (PSM) program.
- Initiated quarterly service recognition programs to boost employee morale and retention.
HR Specialist
Accountable Healthcare
10.2017 - 12.2021
- Managed comprehensive HR processes for a healthcare staffing firm, ensuring seamless onboarding and offboarding using Day force system, employment verifications, and legal compliance.
- Coordinated background checks and facilitated new hire orientation program, besides maintaining employee records, organizational charts, and directories with strict adherence to federal and state regulations.
- Streamlined requisition and job offer processes, employing Docu-sign for efficiency.
- Conducted monthly audits for I-9 and E-Verify systems, serving as a reliable backup resource for related setups, training, and inquiries.
- Implemented new title and cost center adjustments as needed, ensuring accuracy and alignment with organizational objectives.
- Oversaw employee recognition initiatives and addressed various employee relations issues, including FMLA requests.
- Revamped the onboarding protocol, enhancing the experience for new hires across different regional offices.
- Skillfully compile employee files for subpoena requests when necessary, ensuring thoroughness and compliance with legal requirements.
HR Coordinator
Carnival Cruise Line
Miami, FL
05.2016 - 10.2017
- Supported Senior Director of Human Resources with daily administrative functions and project assistance, ensuring smooth operation of the HR department.
- Generated comprehensive HR reports and coordinated logistics for team meetings, maintaining effective communication across all levels of staff.
- Steered HR operations with employee record updates, job description revisions, policy development, and organizational chart maintenance.
- Facilitated annual HR processes, including performance management and employee engagement initiatives, while supporting compliance efforts by ensuring labor law posters were up-to-date and properly displayed at all site locations.
- Conducted thorough background checks, verified employment data for accuracy, and reviewed timecards to ensure correct calculation of regular and overtime hours.
- Streamlined the new hire orientation process, enhancing the onboarding experience for new employees.
- Organized and executed monthly departmental meetings, improving internal communication and collaboration.
- Assisted in the creation and implementation of an internship program, expanding the talent acquisition strategy.
- Provided general support to the HR team for various projects, new hire orientations, departmental meetings, and HR business partner client mapping.
Education
Master of Human Resource Management - undefined
Florida International University
Bachelor of Science - Business Administration
Florida International University
Skills
- Human Resource Operations
- Employee Relations & Support
- Talent Management
- Benefits Administration
- Talent Acquisition & Onboarding
- Legal Compliance
- Stakeholder Relations
- Team Building & Training
- Cross-Functional Collaboration
- HR policies implementation
- Employee relations
- New employee orientations
- Onboarding processes
- Budget planning
- Employee recruitment
- Employee counseling
- Team building
- Union relations
- Benefits administrator
Websites
Languages
English
Spanish
Personal Information
Title: Human Resources Generalist
Affiliations
- Palm Beach SHRM
- SHRM
Timeline
Human Resources Generalist
City of Lake Worth Beach
06.2023 - Current
HR Specialist
Hanwha Company
12.2021 - 04.2023
HR Specialist
Accountable Healthcare
10.2017 - 12.2021
HR Coordinator
Carnival Cruise Line
05.2016 - 10.2017
Master of Human Resource Management - undefined
Florida International University
Bachelor of Science - Business Administration
Florida International University
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