Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susana Sandoval

Las Vegas

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Seasonal GMAA

Amazon Fulfillment LAS7
10.2023 - 02.2024
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
  • Processed Associate E-Swag orders accurately and within agreed timeframes to meet service standards.

Seasonal GMAA

Amazon Fulfillment LAS7
09.2022 - 12.2022
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Amazon Fulfillment Associate

Amazon Fulfillment PHX7, GYR3, LAS7
03.2016 - Current
  • Problem Solver:
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Proactively identified opportunities for process improvements that led to increased warehouse productivity levels.
  • Learning Ambassador:
  • Contributed to the development and implementation of Fulfillment Center Improvement Plans, working collaboratively with associates to address areas requiring growth within the Fulfillment Center.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Created, collected, and recorded data on student progress to determine next steps for student success.

Education

Certificate of Medical Administrative Assisting - Medical Billing And Coding

Maricopa Corporate College
Phoenix
10.2018

High School Diploma -

Manuel Dominguez High School
Paramount, CA
06.2014

Skills

  • Deadline-oriented
  • Customer relations and communications
  • Administrative background
  • Attention to Detail
  • Event Coordination
  • Service Quality Standards
  • Scheduling and calendar management
  • Planning and Prioritization

Languages

Spanish
Native or Bilingual

Timeline

Seasonal GMAA

Amazon Fulfillment LAS7
10.2023 - 02.2024

Seasonal GMAA

Amazon Fulfillment LAS7
09.2022 - 12.2022

Amazon Fulfillment Associate

Amazon Fulfillment PHX7, GYR3, LAS7
03.2016 - Current

Certificate of Medical Administrative Assisting - Medical Billing And Coding

Maricopa Corporate College

High School Diploma -

Manuel Dominguez High School

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Susana Sandoval