Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susana Valencia

San Lorenzo,CA

Summary


Experienced and dedicated healthcare professional with a background in public health leadership, skilled in crisis de-escalation. With extensive experience as an Emergency Medical Technician, I excel in delivering life-saving care under high-pressure circumstances. I prioritize effective communication and collaboration, fostering seamless teamwork with fellow responders, patients, and colleagues. As a public health leader, I have successfully implemented initiatives that prioritize community well-being, health equity, and disease prevention. Motivated by my passion to improve patient outcomes and create a healthier community, I continuously enhance my skills and contribute to the healthcare sector. By combining my EMT expertise with public health leadership, I aim to make a meaningful impact on individual and population health while utilizing strong project management abilities. My commitment to personal growth and learning drives me to seek new opportunities where I can positively influence the lives of others.

Overview

4
4
years of professional experience

Work History

TRUST Program First Aid Responder

Momentum for Health
08.2022 - Current
  • Collected and documented information from clients about concerns and available contextual details.
  • Offered counseling and stabilization support to reintroduce calm in crisis situations.
  • Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.

Special Events EMT

United Ambulance Service
09.2022 - 09.2023
  • Evaluated patients' medical status and monitored vital signs.
  • Documented calls in reports detailing incident type and course of treatment.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Provided emergency care at the scene of an accident or other medical incident.

EMT

Baymedic
Hayward, CA
02.2022 - 08.2022
  • Assessed emergency situations and prioritized medical care for patients.
  • Documented calls in reports detailing incident type and course of treatment.
  • Evaluated patients' medical status and monitored vital signs during transit.

Team Leader, COVID-19 PCR Testing Site

La Familia/ Hayward Fire
Hayward, CA
06.2020 - 02.2022
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Fostered positive employee relationships through communication, training and development coaching.

Education

Bachelor of Science - BS - Business Administration and Management

Thomas Edison State University
Trenton, NJ
03-2024

Certification, Project Management -

Chabot College
11.2023

Associate's degree - Administration of Justice

Chabot College
08.2022

EMT, Emergency Medical Technology/Technician -

Bay Area Training Academy
10.2020

Skills

  • Field Patient Assessments
  • Patient Condition Observation
  • Medical Procedure Prioritization
  • Safety Planning
  • Conflict Resolution
  • Data Management

Timeline

Special Events EMT

United Ambulance Service
09.2022 - 09.2023

TRUST Program First Aid Responder

Momentum for Health
08.2022 - Current

EMT

Baymedic
02.2022 - 08.2022

Team Leader, COVID-19 PCR Testing Site

La Familia/ Hayward Fire
06.2020 - 02.2022

Bachelor of Science - BS - Business Administration and Management

Thomas Edison State University

Certification, Project Management -

Chabot College

Associate's degree - Administration of Justice

Chabot College

EMT, Emergency Medical Technology/Technician -

Bay Area Training Academy
Susana Valencia