Susana Vasquez
Escondido,Ca
Summary
I would like to use my friendly and professional work experience to work in an environment to help others in need. I want to create a long-term relationship with the company and be seen as a positive figure. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
10
10
years of professional experience
Work History
Front Desk
Las Villas Del Norte Senior Living
- Great at answering phones and talking to family members
- Always have a friendly and inviting voice
- Love accomplishing set goals
- I always willing to help someone and make them feel more comfortable.
Marketing Director
Westmont Town Court
01.2021 - Current
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Improved lead generation through targeted email marketing campaigns and data-driven analytics.
- Streamlined internal processes to improve efficiency within the marketing department.
- Mentored junior team members, fostering professional development within the organization.
- Evaluated competitor activity to inform strategic decision-making within the marketing department.
- Planned and executed events and marketing programs to increase qualified leads.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Built strong relationships with industry professionals and influencers.
Cashier/Server
Harrahs Casino
06.2014 - Current
- Greet incoming guest and show them to their table
- Experience with register and current system
- Serve guest with friendly and attentive customer service
- Always trying to exceed guest expectations
- Helping out fellow teammates whenever given the chance
- Ability to multitask when needed and being able to handle two jobs at once
- Ability to maintain a sanitized and cleaned workspace
- Retail Experience and a lot of customer service.
Education
Orange Glen High School
06.2014
Skills
- Excellent communication skills
- Very good at working with others
- I have the ability to fluently speak, read and write Spanish and English
- Very organized and flexible with job tasks and hours
- Work well under pressure and fast-paced circumstances
- Very friendly and approachable personality
- Extremely punctual and very responsible
- Telephone etiquette
- Task prioritization
- Computer proficiency
- Organizational skills
- Active listening
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Marketing Director
Westmont Town Court
01.2021 - Current
Cashier/Server
Harrahs Casino
06.2014 - Current
Front Desk
Las Villas Del Norte Senior Living
Orange Glen High School
Similar Profiles
Jasmine RoybalJasmine Roybal
LVN, Charge Nurse-SNF at Las Villas Del NorteLVN, Charge Nurse-SNF at Las Villas Del Norte
Aneta Torrez -ChaconAneta Torrez -Chacon
Medical Assistant at Las Clinicas del NorteMedical Assistant at Las Clinicas del Norte
Mariana MedinaMariana Medina
Nursing Assistant at Villas Del Sol Assisted LivingNursing Assistant at Villas Del Sol Assisted Living
Ahmad AldayemAhmad Aldayem
Driver at Costal TransportationDriver at Costal Transportation
Jacob MitchellJacob Mitchell
Volunteer at National Honor Society, NHSVolunteer at National Honor Society, NHS