Susana Zawadzki Ovalle
Kelly Educational Services
Miramar,FL
17
years of professional experience
Adaptable substitute teacher skilled in classroom management, behavior support, and student engagement. Maintains classroom continuity, reinforces school policies, and builds strong relationships with students and staff.
Work History
Substitute Teacher Prek to 8
2 Years- Implemented lesson plans and maintained classroom continuity during teacher absences.
- Managed classroom behavior and reinforced school policies with consistent discipline.
- Adapted instruction for varied grade levels and student learning needs.
- Recorded attendance, completed daily reports, and communicated updates to school staff.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Financial Advisor and Teller
2 Years 8 Months- Processed cash deposits, withdrawals, and transfers with accuracy and balanced daily drawer activity.
- Assisted customers with account inquiries, service requests, and transaction completion.
- Identified and verified customer credentials to support secure banking procedures.
- Promoted banking products and services based on customer needs and account activity.
- Resolved transaction discrepancies by reconciling records and escalating issues appropriately.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Assistant Manager
10 Months- Led daily store operations, ensuring service standards, visual presentation, and team coordination aligned with brand expectations.
- Supervised sales floor activities, coached associates, and reinforced clienteling practices to improve customer experience.
- Managed stock replenishment, inventory accuracy, and merchandise organization to support seamless product availability.
- Monitored sales performance, identified opportunities, and guided staff toward stronger results and conversion.
Sales Associate
3 Years 11 Months- Delivered personalized client service using product knowledge to support styling and purchase decisions.
- Monitored sales floor presentation, maintaining visual merchandising standards and brand consistency.
- Processed transactions accurately through POS systems, including returns, exchanges, and payment handling.
Education
High School Diploma
No Degree - Associate of Arts
Skills
Classroom management
Adaptable
Relationship building and management
Positive reinforcement
Behavior management
Student engagement
Timeline
Substitute Teacher Prek to 8
Kelly Educational Services
10.2024 - CurrentRead More
Financial Advisor and Teller
Regions Bank
10.2015 - 06.2018Read More
Assistant Manager
Sandro & Maje
02.2014 - 12.2014Read More
Sales Associate
Miss Sixty
01.2010 - 12.2013Read More
Colegio Y Centro De Arted Juvenilia
High School Diploma
Read More
Broward College
No Degree from Associate of Arts
Read More