Summary
Overview
Work History
Education
Skills
Timeline
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Susana E. Benelli

Rohnert Park,CA
Susana E.  Benelli

Summary

Results-driven Retail Store Sales Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in inventory management, customer service excellence, and sales strategy development. Excel in leadership, communication, and problem-solving to achieve store objectives and enhance team performance. Committed to fostering positive shopping experiences and driving sales growth through effective management and team collaboration.

Seasoned Retail Store Sales Manager with significant experience in leading sales teams, optimizing operations, and driving revenue growth. Known for strong leadership skills, adept at training staff to improve performance and customer service. Successfully implemented strategies that improved overall store efficiency and profitability. Committed to fostering positive shopping environments that enhance customer satisfaction and loyalty.

Overview

23
years of professional experience

Work History

Carol Meyer
San Rafael, CA

Adult/Elderly Caregiver
10.2016 - 10.2024

Job overview

  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Performed housekeeping duties such as changing linens and cleaning up. Transport patients to Doctor's appointment.
  • Provided companionship and emotional support to elderly clients.

Icing By Claire's
Santa Rosa, CA

Retail Store Sales Manager
10.2008 - 11.2014

Job overview

  • Directed and coordinated store activities to exceed customer service, sales, productivity and profitability objectives.
  • Analyzed sales data to identify trends and opportunities for growth in store performance.
  • Developed and implemented strategies to increase customer satisfaction, loyalty, and retention. To create a positive and engaging shopping experience.
  • Recruited, trained, coached, mentored and evaluated staff ensuring ongoing performance improvement and skill development.
  • Implemented operational policies and procedures to maximize efficiency while maintaining compliance with company standards.

Payless ShoeSource Inc.
Santa Rosa , CA

Store Sales Manager
09.2001 - 11.2007

Job overview

  • Developed and executed customer service policies to ensure a positive shopping experience for customers. Increasing revenue and improving customer satisfaction.
  • Created sales reports and analyzed trends in order to make recommendations on store operations.
  • Conducted weekly team meetings with staff to review objectives, performance, and any issues or concerns. Increasing revenue and improving customer satisfaction.
  • Maintained accurate records of all sales transactions and updated inventory levels accordingly. Ensuring stock levels met customer demand and store needs.

Education

St. Anthony Academy
Philippines

High School Diploma
06-1986

University Overview

  • Participated in all schools sports activities etc.

Skills

  • Sales target achievement
  • Store operations
  • Promotions planning
  • Sales strategy development
  • Training and mentoring

Timeline

Adult/Elderly Caregiver
Carol Meyer
10.2016 - 10.2024
Retail Store Sales Manager
Icing By Claire's
10.2008 - 11.2014
Store Sales Manager
Payless ShoeSource Inc.
09.2001 - 11.2007
St. Anthony Academy
High School Diploma
Susana E. Benelli