Susana I Villedrouin

• Led team in achieving sales targets through effective coaching and staff development.
• Developed product knowledge through continuous education on current trends and gemstone properties.
• Trained and mentored junior staff on visual merchandising standards and best practices.
• Analyzed customer behavior and sales data to optimize store layouts and product placement.
• Advised clients on jewelry selection based on individual preferences and trends.

• Managed customer service staff and provided guidance in resolving customer issues.
• Assisted with store operations, including inventory management and stock replenishment.
• Developed sales plans to increase product visibility and customer awareness.

Assisted Visual time in merchandising and displays targeted within Beauty Department

• Organized promotional events to maximize sales opportunities in the store.
• Collaborated with marketing teams to align in-store displays with brand campaigns.
• Maintained up-to-date knowledge of industry trends, products, and application techniques to inform client recommendations.
• Executed makeup applications for special occasions, ensuring flawless results under time constraints while adapting to client needs.

• Developed and implemented policies and procedures to ensure efficient operations.
• Monitored store performance, analyzed sales data, and identified areas for improvement.
• Provided leadership, coaching, and guidance to store staff members.

Merchandised , did all visuals with Salon and Spa according to standards and business