Susana Melissa Ruiz
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kona Grill
Dish Washer
04.2023 - 08.2023
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Inspected dishwashing equipment and reported issues to supervisor.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans, items used often by kitchen staff.
Prep Cook
Chica Las Vegas
01.2022 - 05.2022
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced environment.
- Planned menus
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Maintained food safety and sanitation standards.
- Measured and mixed ingredients according to precise recipes for best results.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Dish Washer
STK Las Vegas
10.2021 - 12.2021
- Monitored dishwashing machines for proper functioning.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Followed supervisor instructions to complete tasks on time.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Cashier and Server
Panda Express
10.2020 - 09.2021
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed refunds and exchanges in accordance with company policy.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
GED -
College of Southern Nevada
6375 W Charleston Blvd, Las Vegas, NV 8914602.2021
Skills
- Teamwork and Collaboration
- Public Speaking
- Customer Service
- Problem-Solving
- Cash Register Operation
Certification
Health Card and ServeSafe
Languages
Spanish
Native or Bilingual
Timeline
Kona Grill
Dish Washer
04.2023 - 08.2023
Prep Cook
Chica Las Vegas
01.2022 - 05.2022
Dish Washer
STK Las Vegas
10.2021 - 12.2021
Cashier and Server
Panda Express
10.2020 - 09.2021
GED -
College of Southern Nevada
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