Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Susan D. Jamieson

Baltimore,MD

Summary

Dynamic Executive Assistant with extensive experience in administrative support and legal secretarial roles, notably at Venable, LLP. Expert in database management and travel coordination, blending hard skills like Microsoft Suite proficiency with soft skills such as exceptional internal communications. Proven track record of enhancing team collaboration and improving customer relations, contributing to operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Legal Secretary (Floater) (laid off)

Venable, LLP
Rockville, MD
07.2007 - 03.2009
  • Provided executive support to Partners, Counsels, Associates and support staff while multi-tasking and performing other clerical and secretarial tasks (i.e., litigation, patent, legal secretarial tasks, administrative, e-filings, etc.)
  • Managed heavy scheduling in a constantly changing environment
  • Arranged detailed domestic and international travel on a daily basis
  • Prepared extensive travel and expense reports
  • Act as initial ‘ambassador’ triaging incoming requests
  • Managed executive calendars and coordinate project deadlines
  • Facilitated meeting coordination internally and externally
  • Backup for the receptionist, scheduling of meetings, screening and answering calls and routing messages to the appropriate persons
  • Operated as backup administrative support for employees during their absence and/or vacation; also maintained all accounting information with little to no supervision

Legal Secretary

Slevin & Hart, P.C.
Washington, D.C.
08.2005 - 07.2006
  • Duties consisted of revising documents, maintaining files and schedules for the Office Administrator, Managing Partner, and Junior Associate while multi-tasking and performing other clerical and secretarial tasks
  • Responsibilities included the scheduling of interviews, screening calls, creating the company’s quarterly newsletter, answering calls and routing messages to the appropriate persons
  • Operated as backup administrative support for employees upon their absence
  • Updated timesheets and performed database management; maintained all accounting information with little to no supervision

Administrative Secretary

Alston & Bird LLP
Washington, D.C.
01.2002 - 07.2005
  • Responsibilities were to provide assistance to the Human Resources Manager may include screening telephone calls, scheduling interviews, researching the Internet to locate potential job candidates, scanning resumes, and assisting with planning new employee coordination meeting, compiling materials, maintaining employee database records, and providing excellent customer service to those that contacted the firm
  • Updated materials for new employees such as the New Employee Orientation Handbook as well as generated applicant offer/rejection letters upon request
  • Operated as backup receptionist for Senator Robert Dole’s scheduler, input timesheets into database and maintained all accounting information with minimal direction
  • Assisted the Business Development Coordinator and Attorney Recruiting Coordinator with high priority projects through the preparation of marketing books for clients and incoming attorneys; maintained the firm’s recruiting database for the Washington office, and produced all reply letters to all applicant inquiries to the Washington office for lateral, summer associate and other attorney positions
  • Assisted Attorney Recruiting Coordinator with organizing and coordinating all details of the summer associate and fall recruiting programs, including but not limited to hotel and ticket reservations, caterers, and other planning needs to make the program a success

Administrative Assistant

Office of Senator Phil Gramm
Washington, D.C.
02.1996 - 12.2001
  • Answered constituent correspondence approximately 4,000 letters weekly
  • Answered telephones and assisted with creating a handbook for future employees
  • Provided good customer service and communication skills, quick learner, able to work effectively as a flexible team player within the office, work with different personalities, 10-key data entry skills, basic computer skills, reliable, able to work Saturdays and 6+ months recent office or customer service experience

Telecommunications Legal Secretary

Goldberg, Godles, Wiener & Wright
Washington, D.C.
08.1998 - 09.2001
  • Revised detailed agreements and contracts, handled travel arrangements and expenditure reports for four attorneys
  • Performed clerical and secretarial tasks such as proofreading documents, maintaining files, and performing basic receptionist duties

Education

Legal Secretarial Studies -

Washington Business School
01.1996

Skills

  • Windows Office XP
  • Microsoft Suite
  • WordPerfect 12
  • Orion Management
  • Visio Professional 50c
  • Lotus WordPro 97
  • Netscape
  • Internet Explorer
  • WordPerfect 8
  • WordPerfect 9
  • Internet-based applications
  • Basic accounting applications
  • Database applications
  • Reception oversight
  • Mail handling
  • Scheduling
  • Records retrieval
  • Letter preparation
  • Research
  • Memo preparation
  • Meeting planning
  • Filing
  • Bookkeeping
  • Microsoft outlook
  • Inventory systems
  • Scheduling and calendar management
  • Database management
  • Team collaboration
  • Internal communications
  • Customer relations
  • Team bonding
  • Travel coordination
  • Professional and mature
  • Microsoft
  • Expense reporting
  • Filing and data archiving
  • Multi-line telephone system operation
  • Multi-line phone systems
  • Customer service
  • Mail distribution
  • Data entry
  • Clerical support
  • Meeting arrangements
  • Travel planning
  • Certified legal office assistant
  • Client relations
  • Mail management
  • Executive management support

Certification

Washington Business School, Legal Secretarial Studies, 1996

References

Available Upon Request

Timeline

Legal Secretary (Floater) (laid off)

Venable, LLP
07.2007 - 03.2009

Legal Secretary

Slevin & Hart, P.C.
08.2005 - 07.2006

Administrative Secretary

Alston & Bird LLP
01.2002 - 07.2005

Telecommunications Legal Secretary

Goldberg, Godles, Wiener & Wright
08.1998 - 09.2001

Administrative Assistant

Office of Senator Phil Gramm
02.1996 - 12.2001

Legal Secretarial Studies -

Washington Business School
Susan D. Jamieson