Susan Dove
Stevensville,MD
Summary
Dynamic Emergency Department staff nurse bringing 9 years of treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings.
Overview
22
22
years of professional experience
Work History
Staff Nurse
Maxim Healthcare
Dover, DE
10.2021 - Current
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Managed elements of patient care from admission to discharge or transfer to other units.
- Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
Emergency Department Staff Registered Nurse
Luminis Health
Annapolis, MD
06.2019 - 10.2021
- Assessed vital signs, collected detailed patient history and noted other signs of patient health to make rapid, informed decisions regarding next steps in patient care.
- Supported patients and family members with confident, soothing approach as they handled medical crises.
- Prepared, administered and documented medications and intravenous infusions on physician orders.
- Followed facility policies, OSHA safety rules and HIPAA regulations to maintain legal compliance.
- Explained discharge instructions and arranged or confirmed transportation for patients not admitted to hospital.
- Built rapport with patients and families to increase comfort level and enhance quality of medical history and relevant personal information.
- Educated patients and families on diagnosis and treatment.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered different therapies and medications in line with physician orders and treatment plan.
Staff Nurse, Charge Nurse, Nurse Preceptor
Bon Secours
Baltimore, MD
12.2016 - 04.2019
- Administer critical IV medications such as Cardizem, Insulin, and Nitroglycerin Assist in care of traumas, cardiac arrests, stroke codes, and conscious sedation. Provide care for patients across the lifespan Closely monitor patients and report changes in status immediately to physician
- Leverage interpersonal communication strengths to establish rapport and build trust with patients and families
- React effectively in emergency scenarios, demonstrating sound decision making skills
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Supervised and managed daily scheduling, tasking and administration.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Nursing Supervisor/Charge Nurse
Corizon Heath
Annapolis, MD
06.2013 - 11.2018
- Provides supervision and direction to registered nurses, licensed practical nurses and certified medicine aides
- Serve as preceptor to new nursing staff
- Audits charts
- Creates monthly schedule of nursing assignments
- Collaborates with health care providers to ensure continuity, timeliness and appropriateness of care
- Coordinates and administers medication, therapeutic agents, and treatments
- Assists health care providers with medical treatments
- Performs extensive clean and sterile dressing changes and complex wound assessment and care
- Provides specialized lifesaving treatments such as CPR and defibrillation as necessary
- Obtains specimens for diagnostic testing including phlebotomy, bladder catheterization, wound cultures, nasal swabs
- Provides patient education and discharge planning
- Records all data concisely, accurately and completely, in a timely manner, in the appropriate format and on appropriate forms
- Promotes a therapeutic environment to ensure treatment in a professional, ethical and tactful manner
- Observe signs, symptoms and behaviors of patients and communicate issues to medical provider
- Manages logistics of mobile medical equipment such as diagnostic devices x-ray equipment, EKG machines, and IV machines and monitors
- Performs chart audits
- Assess fetal heart tones
- Supervised staff of 20 registered nurses, 10 licensed practical nurses and 10 certified nursing assistants.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Staff Nurse
Mercy Medical Center
Baltimore, MD
02.2013 - 06.2013
- Telemetry/Neurology Unit
- Manage case load for up to 5 patients
- Utilize strong assessment skills to determine necessary patient care
- Assist patients with healing and recovery after surgery
- Provide quality nursing care in accordance with policies and procedure
- Sound, ethical and independent decision making ability consistent with medical protocols
- Educate patients on health promotion, disease management, medications, coping skills, and community resources
- Coordinate with doctors and partnered with a team of nurses to develop effective care plans for patients
- Accurately document all elements of care pf nursing assessment, treatments, medications, discharge instructions and follow up care
- Care of patients on isolation precautions, droplet, airborne, contact
- Administer medications and physical treatments
Patient Care Technician/Student Nurse
Anne Arundel Medical Center
Annapolis, MD
12.2011 - 02.2013
- Heart and Vascular Unit
- Collect specimens for laboratory testing
- Monitor and report changes in patient’s health and mental status
- Assess and document vital signs, intake/output
- Report and record treatments
- Assist with wound care
- Assist with activities of daily living
- Perform bladder scan Monitored daily weights
Elementary School Teacher
Prince George’s County Schools
Lanham, MD
08.1995 - 06.1999
- Developed and implemented engaging, effective lessons in all subject areas for a heterogeneous group of second grade special and regular education students
- Worked collaboratively with other teachers and professionals to create effective lessons that met the learning needs and abilities of all students
- Organized and created learning centers and bulletin boards
- Attended parent conferences, faculty and team meetings, IEP meetings, and county-wide professional development days
- Actively participated in activities which included: assessing student progress, assigning grades, taking attendance, lunch/recess duty, keeping parents/guardians informed through newsletters, daily or weekly progress reports/behavior charts, phone calls and email
- Worked with a culturally and socio-economically diverse, various ability-level group of students.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Met with parents to review Individualized Education Plans for at-risk students.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Office Manager/Receptionist
Alvin Larson, M.D
College Park, MD
08.1989 - 08.1995
- Supervise secretaries, receptionist, and medical billers Oversee billing, coding, and collections Schedule appointments Maintain medical records Make deposits Reconcile account information Order medical and office supplies Submit claims to insurance Process company’s response to claims Delegate responsibilities Perform data entry and processing Develop and implement office policies and procedures Provide educational materials to patients
Education
Nursing
Wester Governors University
Bachelor of Science - Elementary Education
University of Maryland
College Park, MDAssociate of Science - Nursing
Anne Arundel Community College
12.2012
Skills
- Patient Examination
- Patient Condition Monitoring
- Accurate Documentation
- Clear Patient Communication
- Patient Education
- Electronic Medical Record (EMR) Software
- Epic Systems
- Medication Side Effect Knowledge
- Nursing Standards
Additional Information
- Licensures & Certifications , Registered Nurse in State of Maryland, License # R204683 Basic Life Support (BLS) for Health Care Providers Certification Advanced Cardiac Life Support (ACLS) Provider Certification
Timeline
Staff Nurse
Maxim Healthcare
10.2021 - Current
Emergency Department Staff Registered Nurse
Luminis Health
06.2019 - 10.2021
Staff Nurse, Charge Nurse, Nurse Preceptor
Bon Secours
12.2016 - 04.2019
Nursing Supervisor/Charge Nurse
Corizon Heath
06.2013 - 11.2018
Staff Nurse
Mercy Medical Center
02.2013 - 06.2013
Patient Care Technician/Student Nurse
Anne Arundel Medical Center
12.2011 - 02.2013
Elementary School Teacher
Prince George’s County Schools
08.1995 - 06.1999
Office Manager/Receptionist
Alvin Larson, M.D
08.1989 - 08.1995
Nursing
Wester Governors University
Bachelor of Science - Elementary Education
University of Maryland
Associate of Science - Nursing
Anne Arundel Community College
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