Susan Elizabeth Shaw

I have been working as professional actress in SAG-AFTRA franchised films and series since 2007 in Los Angeles.

• Portrayed diverse characters in film and television productions, demonstrating adaptability and range.
• Collaborated with directors and producers to refine performance techniques and enhance scene delivery.
• Attended script readings and rehearsals, contributing insights to character development and storyline progression.
• Engaged in promotional activities, representing projects at events and interviews to increase audience reach.
• Analyzed feedback from performances to adjust interpretations and improve future roles effectively.
• Built relationships with industry professionals, expanding network within film and television landscape.
• Maintained professionalism on set, fostering a collaborative environment among cast and crew members.
• Contributed to award-winning productions through exceptional acting skills and dedication to each role.
• Increased ticket sales for numerous theatrical productions through compelling, emotionally resonant performances.
• Assisted in promotional activities such as interviews, press conferences, and red carpet events to generate buzz for film releases or theater openings.
• Achieved critical acclaim for diverse acting roles, showcasing versatility and adaptability in the industry.
• Expanded personal acting range through continuous professional development, attending workshops and masterclasses regularly.
• Maintained open communication with directors, producers, and fellow actors regarding creative decisions or challenges faced during the rehearsal process or on-set filming.

Cast by director Christopher Nolan, I portrayed Laurie Strauss, a real historical figure, in the film Oppenheimer. I exist alongside Robert Downey Jr, who plays Lewis Strauss in the film, my character's father-in-law. This work requires incredible attention to detail and precision while bringing an entire life to the forefront, over and over, every single time. It is incredibly rewarding and I list this as an example of the attention to detail I give, and the amount of highly focused energy I bring with me to work every day! Oppenheimer won Best Picture at the 2023 Academy Awards. Press interviews available upon request.

• Managed reservation system to ensure accurate bookings and efficient table turnover.
• Assisted guests with inquiries, providing exceptional customer service in high-paced environment.
• Coordinated with kitchen and waitstaff to streamline dining experience for guests.
• Maintained guest satisfaction by efficiently managing cancellations and modifications.
• Utilized POS systems to track orders, payments, and customer feedback effectively.
• Trained new staff on reservation protocols and customer engagement techniques for consistency in service quality.
• Utilized reservation software proficiently, ensuring quick response times during high call volumes.
• Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
• Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.
• Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and walk-in guests simultaneously during peak periods.
• Developed strong relationships with clients, leading to repeat bookings and referrals.
• Assisted front desk operations as needed by checking in guests or providing support during busy times or staff shortages.