Summary
Overview
Work History
Education
Skills
Affiliations
Presentations
Posters
Professional Awards
Publications
Research
Timeline
Generic

Susan K. Gresser

Waukesha

Summary

My skills and talents have been shaped by experiences that have enhanced my leadership abilities and professionalism. I am strongly articulate in written and verbal communication. My strengths include working well with people with an effective team approach and proven motivational ability to assist people to perform more effectively. Additionally, I have demonstrated strength of practice and leadership across a wide venue of care arenas, to include Acute Med Surg, Orthopedics, Acute and Sub-Acute Rehabilitation, Home Care, and Long-Term Care.

Healthcare professional with comprehensive background in nursing leadership, ready to drive excellence in patient care and organizational effectiveness. Known for collaborative team management and results-driven approach, consistently ensuring high standards of care. Combines clinical expertise with strategic planning and effective communication to adapt to changing healthcare needs.

Overview

33
33
years of professional experience

Work History

Staff Nurse

St. Nicholas Hospital
01.1993

Division Manager, Geriatrics and Extended Care Division

Clement J. Zablocki VA Medical Center
06.2016 - Current
  • Division encompasses Community Living Centers, Community Based Services, Community Based Programs across the Zablocki Medical Center and is comprised of approximately 320 FTEE
  • Provide intermittent coverage for Associate Director for Patient Care Services and Deputy Associate Director for Patient Care Services for Zablocki VA Medical Center
  • Detailed as Acting Associate Director for Patient Care Services October 2021
  • Detailed as Acting Deputy Associate Director for Patient Care Services December 2024 - present
  • Provide intermittent coverage for Geriatrics and Extended Care Lead across VISN 12
  • Detailed as VISN 20 Geriatrics Extended Care Lead February-June 2022

Program Manager/Guide, Green House Program

Clement J. Zablocki VA Medical Center
02.2013 - 06.2016

Gerontological Clinical Nurse Specialist

Clement J. Zablocki VA Medical Center
01.2009 - 01.2013

Geriatrics and Chronic Illness Clinical Nurse Specialist

Wheaton Franciscan Healthcare, St. Joseph Hospital
01.2001 - 01.2009

Performance Improvement Coordinator

Wheaton Franciscan Healthcare, Home Health and Hospice
01.2000 - 01.2001

Organization Development and Learning RN Specialist

Saint Joseph Hospital
01.1999 - 01.2000

Care Manager

Mature Well, Inc.
01.1998 - 01.1999

Home Care Coordinator/Education Coordinator

Horizon Home Care & Hospice, Inc.
01.1997 - 01.1998

Care Manager/Discharge Planner

Community Home Nursing & Hospice
01.1993 - 01.1997

Staff Nurse

Holy Family Memorial Hospital
01.1992 - 01.1993

Education

Certification - Nurse Executive Advanced – Board Certified

ANCC
01.2021

Completion -

Healthcare Leadership Development Program
01.2018

Completion -

Leadership VA
01.2016

Completion -

Milwaukee Leadership Development Program
01.2011

Master of Science - Nursing

University of Wisconsin-Milwaukee
01.1998

Baccalaureate Degree - Nursing

University of Wisconsin-Milwaukee
01.1992

Skills

  • Patient safety
  • Staff development
  • Healthcare policy
  • Nursing administration
  • Compassionate care
  • Resource utilization
  • Teamwork and collaboration
  • Time management
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Team building
  • Professionalism

Affiliations

  • Wisconsin Association of Clinical Nurse Specialists, Charter Member
  • Sigma Theta Tau, International, Et Nu Chapter

Presentations

  • CNS with Prescriptive Authority, 10/15/10, Wisconsin Association of Clinical Nurse Specialists, 2nd Annual Conference: CNS Influence on Outcomes: Patient, Nursing & Community, Pewaukee, WI
  • Relationship Based Care and VA Nursing, 02/16/11, Nursing Grand Rounds, Zablocki VA Medical Center, Milwaukee, WI
  • Senior Care Best Practices, 09/21/11, Nursing Grand Rounds, Zablocki VA Medical Center, Milwaukee, WI
  • Advancing Veteran Safety: Fall Prevention, 01/18/12, Nursing Grand Rounds, Zablocki VA Medical Center, Milwaukee, WI
  • Benevolent Touch for Veterans in Rehabilitation and Long-Term Care, 04/16/12, Wisconsin Association of Rehabilitation Nurses, Wisconsin Dells, WI
  • Pain Management: Nonpharmacological, Pain Resource Nurse Program, 04/26/12, Zablocki VA Medical Center, Milwaukee, WI

Posters

  • Nursing Leadership in an Innovative Care Model: The Dementia Consultation Team, Magnet Kick Off Event, 01/01/10, Zablocki VA Medical Center, Milwaukee, WI
  • Effectiveness of an Interdisciplinary Dementia Consult Team on Patient Outcomes, 13th Annual Building Bridges to Research Based Nursing Practice conference, 05/13/11, Milwaukee, WI
  • Age Specific Competency, highlighting age specific changes and key health care issues across the continuum, Annual Nursing Education Fair, 01/01/10, Zablocki VA Medical Center, Milwaukee, WI
  • Development of a Professional Practice Model: Process and Outcome, 3rd Annual Wisconsin Association of Clinical Nurse Specialists Conference, Leading Innovations in Health Care, 10/17/11
  • Development of a Process for Policy Review and Dissemination: Process and Outcome, 4th Annual Wisconsin Association of Clinical Nurse Specialists Conference, Leaders Transforming Health Care, 10/19/12
  • Effectiveness of Motivational Interviewing on Medication Compliance in a Geriatric Home Care Service, American Psychological Association Annual Conference, 08/01/12, Orlando, FL
  • A Comparison of a Veterans Directed Health Care Program vs Community Nursing Home Placement, 65th Annual Gerontological Society of America Scientific Meeting, 11/16/12, San Diego, CA
  • Green House Model: Gerontological CNS Shaping the Future of Long-Term Care, 5th Annual Wisconsin Association of Clinical Nurse Specialists Conference, Leaders Transforming Health Care, 10/04/13

Professional Awards

  • VA Secretary's Award for Excellence in Practice in a Non-Staff Nurse Role, 05/01/11
  • Sigma Theta Tau International Excellence in Nursing Practice, 05/01/11
  • Office of the Secretary of Defense, Employee Support of The Guard and Reserve, “Patriotic Employer” Award, 05/21/18

Publications

  • Perceived readiness for hospital discharge in adult medical-surgical patients, Weiss, M.E., Piacentine, L.B., Lokken, L., Ancona, J., Archer, J., Gresser, S., Baird Holmes, S., Toman, S., Toy, A., Vega-Stromberg, T., Clinical Nurse Specialist, 21, 1, 31-42, 2007
  • Perceived readiness for hospital discharge in adult medical-surgical patients, Weiss, M.E., Piacentine, L.B., Lokken, L., Ancona, J., Archer, J., Gresser, S., Holmes, S.B., Toman, S., Toy, A., Vega-Stromberg, T., Transitions theory: Middle range and situation specific theories in nursing research and practice, A. Meleis, Springer Publishing Co., 153-169, 2010
  • Dissemination of the hospital elder life program: implementation, adaptation, and successes, Inouye, S.K., Baker, D.I., Fugal, P., Bradley, E.H., Journal of the American Geriatrics Society, 54, 10, 1492-1499, 2006
  • A Comparison of a Veterans Directed Health Care Program vs. Community Nursing Home Placement, Snider-Meyer, J.M., Byrne, A.J., Levine, D.A., Gresser, S.K., Smith, H.M., Kier, F.J., Federal Practitioner, September, 2013, 24-30
  • Infusion therapy in older adult patients, Cannizzo, S., Gresser, S., Plumer’s Principles and Practices of Infusion Therapy, S. Weinstein, 05/01/14
  • Effectiveness of a Nursing Motivational Interviewing (MI) Intervention on Medication Compliance in a Geriatric Home-Based Primary Care Service, Minkin, A., Snider-Meyer, J., Olson, D., Gresser, S., Smith, H., Kier, F.J., Home Healthcare Nurse, 32, 8, 490-496, 2014

Research

  • Iatrogenesis Across the Continuum, 2002-2003, principal investigator
  • An Exploratory Study of the Work of the Clinical Nurse Specialists in the Acute Care Setting: Structure, Process, Outcomes and Cost, 2008-2009, participant
  • Medicare Post-Acute Care Payment Reform Demonstration, 2008-2009, co-investigator
  • Effectiveness of an Interdisciplinary Dementia Consult Team on Patient Outcomes at a VA Medical Center, 2010, co-investigator
  • Effectiveness of a Nursing Motivational Interviewing (MI) Intervention on Medication Compliance in a Geriatric Home Care Service, 2010, co-investigator
  • Veteran Directed vs Community Nursing Home Care: A Comparison of Costs and Outcomes, 2010, co-investigator

Timeline

Division Manager, Geriatrics and Extended Care Division

Clement J. Zablocki VA Medical Center
06.2016 - Current

Program Manager/Guide, Green House Program

Clement J. Zablocki VA Medical Center
02.2013 - 06.2016

Gerontological Clinical Nurse Specialist

Clement J. Zablocki VA Medical Center
01.2009 - 01.2013

Geriatrics and Chronic Illness Clinical Nurse Specialist

Wheaton Franciscan Healthcare, St. Joseph Hospital
01.2001 - 01.2009

Performance Improvement Coordinator

Wheaton Franciscan Healthcare, Home Health and Hospice
01.2000 - 01.2001

Organization Development and Learning RN Specialist

Saint Joseph Hospital
01.1999 - 01.2000

Care Manager

Mature Well, Inc.
01.1998 - 01.1999

Home Care Coordinator/Education Coordinator

Horizon Home Care & Hospice, Inc.
01.1997 - 01.1998

Staff Nurse

St. Nicholas Hospital
01.1993

Care Manager/Discharge Planner

Community Home Nursing & Hospice
01.1993 - 01.1997

Staff Nurse

Holy Family Memorial Hospital
01.1992 - 01.1993

Certification - Nurse Executive Advanced – Board Certified

ANCC

Completion -

Healthcare Leadership Development Program

Completion -

Leadership VA

Completion -

Milwaukee Leadership Development Program

Master of Science - Nursing

University of Wisconsin-Milwaukee

Baccalaureate Degree - Nursing

University of Wisconsin-Milwaukee
Susan K. Gresser