Susan Holcomb
Summary
Adept at maintaining confidentiality and enhancing data accuracy, I excelled in document management and operational efficiency at ITC Federal. My proactive approach in editing and proofreading ensured error-free documents, contributing to a collaborative work environment. Skills in document scanning and interpersonal communication were pivotal in achieving customer satisfaction and meeting tight deadlines. Highly organized General Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
General Clerk 1
ITC Federal
10.2023 - Current
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
General Clerk1
ITC Federal
02.2023 - 08.2023
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
General Clerk 1
Scolex Corporation
12.2019 - 02.2023
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
General Clerk 1
The Oryza Group LLC
08.2015 - 12.2019
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
General Clerk 1
FCI Federal
08.2012 - 08.2015
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
- Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
Education
High School Diploma -
South Burlington High
So. Burlington, VT06.1977
Skills
- Filing systems
- Confidentiality handling
- Document Scanning
- Mail Sorting
- File Organization
- Scheduling appointments
- Customer Satisfaction
- File Maintenance
- Mail handling
References
Michael J. Lawliss
Sight Manager
802-871-3663
Mary Cheney
H. R. Manager
802-871-3660
Heidi Mudgett
Immigration Service Asst OA
802-370-2044
Timeline
General Clerk 1
ITC Federal
10.2023 - Current
General Clerk1
ITC Federal
02.2023 - 08.2023
General Clerk 1
Scolex Corporation
12.2019 - 02.2023
General Clerk 1
The Oryza Group LLC
08.2015 - 12.2019
General Clerk 1
FCI Federal
08.2012 - 08.2015
High School Diploma -
South Burlington High
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