SUSAN LYNN FABER
Peru,IL
Summary
Innovative, patient centered, servant/transformational leader with 36 years’ experience in Laboratory Medicine. Strong background in quality assurance and Laboratory management principles and practices. Five years’ experience leading a non-profit organization. Excellent speaking and teaching skills (college level teaching). Enjoy working with Administrative team to deliver the very best in health care. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
36
36
years of professional experience
Work History
Laboratory Manager
Hospital Sisters Health Systems, HSHS, Anthony’s
06.2019 - Current
- Role as change agent to produce cultural change in laboratory
- Effective conflict resolution through accountability
- Mitigation of accreditation deficiencies to bring laboratory to and maintain compliance through implementation of monitors to produce an outcome
- System Lab support from SEO, SMD
- Service excellence in patient care/patient experience through quality measures and implementation of process improvement projects across all departments of hospital
- Exceed budgetary projections by containing or reducing expenses, increasing revenue by continuing to add lab services agreements with local providers
- Traveler exit planning with development of creative staffing
- Shared Governance Committee SAE – process improvement hospital wide
- HSHS System Lab/Lincoln Land Community College MLT program startup – Strategic goal for recruitment
- Navigated laboratory service line change operations through furloughs and Covid including incident command duties
- Participated in System Lab colleague sharing through creating PRN positions
- Successfully transitioned Anatomic Pathology services to SJS – Strategic to meet long term system goal, operational for managing day to day operations – lead through change
- Committed to personal growth – completed MBA, collaborative leader through effective communication and advocacy with senior leaders
- Transformative leader/Colleague engagement – leaning on mission, core values of organization
- Franklin Covey 7 Habits Journey, Win, win – Begin with the end (vision) in mind
- Responsible for strategic and operative outcomes for all outreach sites, courier routes
- System Lab Leader – work closely with system Directors from all 15 Ministries – standardization, instrumentation, contracting (both system and individual sites), help other Ministries as needed.
Chemistry Manager 27 years, •CPR Instructor, •Generalist, •President Board of Directors
04.2017 - 04.2022
- Served communities Center for Independent Living (CIL) to improve lives of our underserved disabled persons of all ages
- The Center provided reintegration services, advocacy for IEP’s, and services for the aging
- Managed budget for the independent living center working closely with CIL’s CPA and auditors
- Exceeded budgetary projections during all years of service.
Interim Laboratory Manager
Hospital Sisters Health Systems (HSHS) Holy Family, 200
01.2021 - 10.2021
Adjunct Microbiology Laboratory Instructor
Illinois Valley Community College
01.2016 - 05.2020
Medical Laboratory Scientist
Illinois Community Hospital
06.2016 - 06.2019
Blood Bank Supervisor, •Laboratory Quality Assurance Supervisor, •Administrative Process Improvement Team Member
St. Margaret’s Health
06.1987 - 06.2016
Education
Master of Business Administration - Healthcare Management
Western Governors University
Bachelor’s - Science, Health Care Management
University of Phoenix
Skills
- Laboratory Operations
- Laboratory equipment operations
- Laboratory Practices
- Laboratory management
- Laboratory procedures
Timeline
Interim Laboratory Manager
Hospital Sisters Health Systems (HSHS) Holy Family, 200
01.2021 - 10.2021
Laboratory Manager
Hospital Sisters Health Systems, HSHS, Anthony’s
06.2019 - Current
Chemistry Manager 27 years, •CPR Instructor, •Generalist, •President Board of Directors
04.2017 - 04.2022
Medical Laboratory Scientist
Illinois Community Hospital
06.2016 - 06.2019
Adjunct Microbiology Laboratory Instructor
Illinois Valley Community College
01.2016 - 05.2020
Blood Bank Supervisor, •Laboratory Quality Assurance Supervisor, •Administrative Process Improvement Team Member
St. Margaret’s Health
06.1987 - 06.2016
Master of Business Administration - Healthcare Management
Western Governors University
Bachelor’s - Science, Health Care Management
University of Phoenix
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