Chrissy Craig

• Developed marketing campaigns with account and creative teams based on client briefs for client Dell. Helped define scope for each project, track required delivery dates of campaign components, and served as a customer point of contact on certain aspects of campaigns.
• Managed and launched application program across mobile and connected TV devices for The Weather Channel (TWC) by leading and collaborating with clients, product owners, technical architects, business analysts, designers, developers, and QA engineers through facilitating standard Agile ceremonies (sprint planning, standups, and retrospectives).
• Successfully led and launched a new Customer Data Platform (CDP) program for the Mazda USA website. Responsible for facilitating client facing status and planning meetings, tracking project risks and overall project health to executive leadership.
• Managed project plans, scope, and deliverables using various tools - Basecamp, JIRA, Confluence, and Microsoft Teams. Provided regular communications to project team members, sponsors, and senior leadership.
• Monitored project progress, identified risks, and implemented corrective measures to acquire success across all programs in an agency environment.
• Tracked and maintained project budgets/financials and resource allocations.

• Developed project plans identifying key issues, approaches and performance metrics.
• Developed project management roadmap to define project objectives, timelines and milestones.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Managed administration and rollout of JIRA to entire software engineering organization of 100+ employees.

• Budget management and deliverable tracking; responsible for communicating project status across multiple stakeholders, customers, and organizations.
• Established project processes and documentation for IT and Healthcare specific projects.
• Project and team point of contact; responsible for monitoring and removing roadblocks, scope, and requirements tracking.
• Sharepoint Admin for cross team collaboration and communication.
• Contract management and negotiation.
• Developed project management roadmap to define project objectives, timelines and milestones.

• Proposed design concepts, worked with customers to incorporate changes and oversaw design process.
• Kept projects on schedule and within budget while serving as project leader.
• Implemented quality control standards for consistent approach and results.
• Budget management; responsible for submitting and monitoring capital purchase requests for multi-million dollar purchases.
• Assisted in establishing a PMO across an organization which previously did not have established PMO; responsible for creating requirements, processes, and procedures; mentor to junior Project Managers.

• Managed software development and delivery of mobile applications for Dish Network Satellite TV to pay TV customers in an Agile/Scrum environment.
• Kept projects on schedule and within budget while serving as project leader.
• Led cross-functional teams for mobile application development and releases.
• Proposed design concepts, worked with customers to incorporate changes and oversaw design process.
• Responsible for informing executive management on project plans and project health.