Susanna Costello
San Tan Valley,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused professional passionate about promoting inclusion, critical thinking skills and student development. Skillful in managing classroom environments and student behavior with positive and proactive strategies. Excellent communication, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
First Grade Teacher-Team Lead
Florence Unified School District
San Tan Valley, AZ
07.2022 - Current
- Provided engaging instruction in reading, writing, mathematics, science and social studies to a class of 25 first graders.
- Developed and implemented individualized learning plans for struggling students.
- Collaborated with special education staff to ensure appropriate accommodations were made for students with IEPs.
- Assessed student performance through formal testing and informal observation.
- Created classroom environment that promoted positive behavior expectations and respect for diversity.
- Planned and facilitated small group activities to enhance student understanding of material presented in whole-class setting.
Data Entry Specialist
Arizona Pipeline
Phoenix, AZ
03.2020 - 05.2022
- Inputted data into computer system to ensure accuracy and completeness of records.
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
- Created spreadsheets for tracking incoming orders and outgoing shipments.
- Generated reports on discrepancies between physical counts and computer records.
- Identified errors in the data entry process and corrected them promptly.
- Organized files, updated customer information, and generated reports as requested.
- Reviewed completed work for accuracy before submitting it to supervisor for review.
Caregiver
Private
Flagstaff, AZ
01.2019 - 05.2020
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Transported children to school, extracurricular activities, and appointments when needed.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Read stories aloud to the children and engaged them in creative play activities.
- Gave medication to children as directed by parents or guardians.
- Communicated regularly with families regarding daily events and any concerns that may arise.
Pet Care Associate
Canyon Pet Hospital
Flagstaff, Arizona
10.2019 - 03.2020
- Greeted pet owners and their animals in a friendly manner.
- Cared for pets including providing exercise, playtime, and grooming services.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Sanitized cages and kennels between uses according to established protocols.
- Performed routine maintenance on animal enclosures such as changing bedding materials or refilling water dishes.
- Answered phone calls from customers regarding their pet's needs or concerns.
- Scheduled appointments for veterinary visits or grooming sessions for clients' pets.
- Organized documents related to pet care in an efficient manner.
Sales Associate
Buckle
Flagstaff, Arizona
01.2019 - 12.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Arts - Early Childhood/Special Education
Ottawa University
Surprise, AZ05.2022
Master of Arts - Education
Northern Arizona University
Flagstaff, AZSkills
- Organizational skills
- Effective communication
- Spreadsheet management
- Team collaboration
- Behavior management
Timeline
First Grade Teacher-Team Lead
Florence Unified School District
07.2022 - Current
Data Entry Specialist
Arizona Pipeline
03.2020 - 05.2022
Pet Care Associate
Canyon Pet Hospital
10.2019 - 03.2020
Caregiver
Private
01.2019 - 05.2020
Sales Associate
Buckle
01.2019 - 12.2019
Bachelor of Arts - Early Childhood/Special Education
Ottawa University
Master of Arts - Education
Northern Arizona University
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