Susanna Gonzales
Santa Fe,NM
Summary
To secure a challenging position in a reputable organization and to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of Meow Wolf Inc.
Overview
20
20
years of professional experience
Work History
Assistant Facility Manager
Meow Wolf Inc
06.2021 - 04.2024
- Assisted in budget development and financial tracking, contributing to cost-effective management of the facility.
- Streamlined work order processing systems which led to faster resolution times for maintenance and repair requests.
- Oversaw security measures within the facilities, coordinating with local law enforcement as necessary to ensure a safe working environment for all occupants.
- Collaborated with cross-functional teams to address facility needs, fostering effective communication among staff members.
- Coordinated with facility manager to develop short-term and long-term maintenance plans, prioritizing projects based on budget constraints and overall impact on building operations.
- Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
- Coordinated with vendors and contractors to secure high-quality services at competitive prices, optimizing facility expenses.
Custodian
Meow wolf
09.2020 - 06.2021
- Clean and sanitize restrooms
- Clean meeting rooms before 8:00 a.m
- Daily
- Clean satellite offices daily
- Maintain a safe environment for staff and artist
- Change out filters on Dicon fans
- Maintain Hvac heating, cooling units are working to par
- Maintain outdoor areas
- Constant safety, workplace and OSHA ladder safety trainings.
Loan agent
Loan max title loans
05.2020 - 05.2021
- Receive and process applications for title loans
- Collect title loan payments
- Call clients to collect outstanding payment accounts
- Repossess cars for unpaid loans
- Advertise loans and try to achieve new loans
- Close title loan accounts and release titles back to owners
- Close cash drawers at the end of the night.
Executive housekeeping supervisor
Drury Plaza Hotel
09.2018 - 09.2020
- Monitor the revenue activity of the hotel or facility
- Manage and maintain temporary or permanent lodging facilities
- Train staff members
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
- Supervise to ensure all rooms were assigned to the housekeeping maids
- Open and close the department
- Accommodate guests
- Coordinate all schedules related to the housekeeping department
- Inventory
- Room inspections
- Hired employees
- Handled call-ins
- Supervised 13 housekeepers.
Kitchen and guest services supervisor
Ghost ranch conference center of santa fe
04.2011 - 09.2019
- Shift started at 6 a.m
- And check books for all checkouts
- Supervised four employees of Guest Services
- Cleaned rooms that would check out that day
- Prepared breakfast, lunch, and dinner meals for guests
- Prepared meals for guests at the Gaila Opera of Santa Fe
- Coordinated and arranged group functions for conferences
- Set up AV (audio and video equipment).
Bakery supervisor
Sunflower market
06.2009 - 09.2012
- Open department at 5 a.m
- Inventory
- Bake all goods for the day
- Schedule employees
- Place orders
- Unload delivery trucks
- Build displays
- Sanitize the department
- Assist customers
- Manage budget.
Direct Care Worker
Easter seals el mirador
09.2006 - 09.2009
- Helped people with disabilities
- Transported adults to the Day Habilitation Services at Camp El Mirador
- Residential Assisted Living
- Supported Living for adults with disabilities
- Eldercare Assistance
- Behavioral Health
- Helped with preparation of meals
- Assured that all participants were safe and well cared for
- Taught participants how to manage monthly allowances.
Bakery Clerk
Albertsons
09.2004 - 09.2006
- Open the bakery
- Bake and package goods
- Stock all goods for the day
- Assist customers with cake orders
- Sanitize the bakery department at the end of the shift.
Education
GED equivalent to High school diploma -
Community College
01.2004
Skills
- Management
- Professional
- Job readiness
- Leadership skills
- Work well with others / team work
- Rigging training
- HVAC training
- Scissor lift training
- Forklift training
- Boom lift training
- Organizational skills
- Ability to learn tasks in a timely manner
- Responsible
- Trustworthy
- Communication skills
- Problem solving
- Computer skills
- Customer service skills
- Strong work ethic
Self confidence
Timeline
Assistant Facility Manager
Meow Wolf Inc
06.2021 - 04.2024
Custodian
Meow wolf
09.2020 - 06.2021
Loan agent
Loan max title loans
05.2020 - 05.2021
Executive housekeeping supervisor
Drury Plaza Hotel
09.2018 - 09.2020
Kitchen and guest services supervisor
Ghost ranch conference center of santa fe
04.2011 - 09.2019
Bakery supervisor
Sunflower market
06.2009 - 09.2012
Direct Care Worker
Easter seals el mirador
09.2006 - 09.2009
Bakery Clerk
Albertsons
09.2004 - 09.2006
GED equivalent to High school diploma -
Community College
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