Susanna Imhof
Denver,NC
Summary
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nanny
NA
05.2018 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Hostess, Food Runner, and Expo
Esters Denver
06.2020 - 07.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Arts - Environmental Design
University of Colorado Boulder
Boulder, Colorado 05.2027
High School Diploma -
Northfield High School
Denver, Colorado 05.2023
Skills
- Reliability and Trustworthiness
- Infant care experience
- Effective Multitasking
- Customer Service
- Toddler care experience
- Valid Driver's License
Certification
First Aid/ CPR/ AED Certified
First Aid/ CPR/ AED Certified
Certified in June of 2017
Certified in March of 2024
Online instruction and in person training
Timeline
Hostess, Food Runner, and Expo
Esters Denver
06.2020 - 07.2023
Nanny
NA
05.2018 - Current
Associate of Arts - Environmental Design
University of Colorado Boulder
High School Diploma -
Northfield High School
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