Susanna Mann
Toronto,ON
Summary
Passionate undergraduate student currently studying Animal Physiology and Biology at the University of Toronto. Experienced in working interpersonally and shows diligence when assisting employees and customers in need of assistance.
Overview
4
4
years of professional experience
Work History
Volunteer
The Raptor Trust
05.2023 - 08.2023
- Ensured clean and appropriate cage environments for both songbirds and waterfowl.
- Prepared meals for injured and orphaned birds housed at the facility.
- Maintained a clean and organized environment within the infirmary.
Fronk Desk Staff
New Jersey Fencing Alliance
04.2019 - 08.2023
- Addressed customer concerns promptly and professionally.
- Worked harmoniously and efficiently as a member of a team.
- Assisted guests with reservations, ensuring accurate booking information and timely confirmations.
- Managed social media platforms and improved company presence and outreach on social media.
- Organized sporting events at the alliance.
Sales Associate
Kimaya Kama
08.2021 - 12.2021
- Built strong relationships with clients to boost client retention.
- Assisted in managing inventory and restocking merchandise on the floor.
- Curated visually appealing merchandising displays, attracting more customers and adapting to seasonal trends.
- Handled transactions efficiently, minimizing wait times and enhancing the customer's experience.
Education
Bachelor of Science - Biodiversity And Conservation Biology
University of Toronto
Toronto, ON05.2026
High School Diploma -
Columbia High School
Maplewood, NJ06.2022
Skills
- Costumer Service
- Adaptability and Dependability
- Team Collaboration
- Animal Care
Timeline
Volunteer
The Raptor Trust
05.2023 - 08.2023
Sales Associate
Kimaya Kama
08.2021 - 12.2021
Fronk Desk Staff
New Jersey Fencing Alliance
04.2019 - 08.2023
Bachelor of Science - Biodiversity And Conservation Biology
University of Toronto
High School Diploma -
Columbia High School
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