Susanna Marchiano
Oceanside
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Personable and organized with strong ability to manage multiple tasks and deadlines effectively. Committed to delivering successful project outcomes through collaboration and problem-solving.
Overview
15
15
years of professional experience
Work History
Project Manager
Global Industrial Equipment
09.2018 - 01.2023
- Directly reported to the VP of Sales Operations
- Managed and led projects for the sales operations team to help optimize and increase sales productivity
- Duties included:
- Initiated project – held initial meeting with stakeholders to determine project goals
- Executed project - outlined the tasks, activities, and timelines needed to complete the project in a project tracker sheet called Smartsheet
- Managed project - assigned tasks to team members and lead the team to complete the tasks
- Monitored project to ensure that it is going as planned and that tasks are done on time
- Presented with the project team the final project deliverables to the stakeholders
- Worked closely with hi-level executive team to manage & execute ACE initiatives set by the CEO of the company
- Created a Key Metric companywide report for President of Global Industrial to assist with weekly business updates
- Created smartsheets and processes for various departments (sales, sales operations and product management) to streamline their work processes
- Trained peers on how to use Smartsheet
- Worked with IT to improve Global Industrial’s integrated system called PCS
- Project Manager (Sept.2018-Jan.2023)
Senior Account Manager
Global Industrial Equipment
08.2013 - 09.2018
- Managed and acted as key liaison with approved vendors (aka “sellers”) for a new e-commerce program called Global Industrial Marketplace
- Trained & on-boarded new vendors; help with account setup and data integration
- Monitored and tracked on-boarding status of new vendors
- Worked with content team to integrate and optimize vendor data / product listings
- Provided vendor support
- Assisted with Promotion of new vendors
- Worked closely with VP of Marketplace
- Worked with IT to improve seller’s experience on the Marketplace Seller Portal
- Senior Account Manager (Aug.2013-Sept.2018)
Senior Account Manager
CPX Interactive
01.2013 - 02.2013
- Managed approximately30 Advertising accounts that generated an average of $20K daily revenue,440MM impressions daily while maintaining over a40% profit margin
- Identified opportunities for strategic alliances and partnerships that optimized business strategies and drove overall revenue
- Reported weekly increases and decreases to upper management team during weekly meetings and discussed opportunities to grow accounts
- Assisted the Spain office with launching new campaigns for Spain accounts
- Completed all tasks assigned by upper management team and responded to any client requests ranging from price changes, campaign adjustments, new creatives, or new campaigns
- Developed long-term business relationships with clients and managed CPX’s top Advertising accounts
- Maintained strong direct relationships and daily communication with clients
- Optimized campaigns and monitored day-to-day ad campaign performance, including flight dates, pacing and optimization, reporting and trafficking
- Coordinated with other teams such as business development, creative and tech to drive advertiser performance and satisfaction
- Coordinated with finance department for monthly reporting, billing and invoicing
Mobile Account Manager
CPX Interactive
04.2012 - 12.2012
- Assisted in the Mobile division start up at CPX
- Division was called Movera
- Demonstrated insightful knowledge and understanding of the company’s immediate goals to meet client expectations and long term goals to expand in a highly competitive marketplace
- Managed Advertiser accounts for both Mobile and Display side of business
- Optimized and managed WAP and WEB campaigns
- Monitored all Brand Mobile campaigns daily to ensure proper delivery of advertising campaigns in accordance to goals and submitted daily reports to clients
- Trafficked and implemented new campaigns daily
Publisher Development Manager
CPX Interactive
05.2009 - 04.2012
- Achieved business opportunities in the international start up markets in Italy and Germany
- Worked independently and developed long-term business relationships with international clients as well as national clients
- Solicited, managed and optimized all assigned publisher accounts
- Worked closely with creative, tech and advertising team to launch new creative ideas
- Awarded2nd place prize and compensated monetarily for "CEO's April" challenge at a company sales competition
- Worked with sales team to supervise proper delivery of advertising campaigns in accordance with goals and objectives of the client
- Increased revenue through long-term publisher relationships such as Libero.it (Italy’s number1 portal and one of CPX’s top publisher account in the network for the past several years)
- Educated clients on all existing and new product offerings
Intern
CPX Interactive
05.2008 - 05.2009
Education
Regents Diploma -
Oceanside High School
Oceanside, NY06.2023
Project Management and Implementation Certificate Program - undefined
Hofstra University
Hempstead, NY04.2019
Bachelor of Business Administration - Marketing
Hofstra University
Hempstead, NY05.2009
Skills
- Proficient and skilled in the following areas:
- Microsoft Word, Excel and PowerPoint
- Smartsheet
- Power BI for data analytics
- Fluent and literate in Italian
- Appnexus and Yieldmanager advertising platforms
- Salesforce
- Project planning
- Project scheduling
- Project management
- Project planning and development
- Project tracking
- Team collaboration
Languages
English
Full Professional
Timeline
Project Manager
Global Industrial Equipment
09.2018 - 01.2023
Senior Account Manager
Global Industrial Equipment
08.2013 - 09.2018
Senior Account Manager
CPX Interactive
01.2013 - 02.2013
Mobile Account Manager
CPX Interactive
04.2012 - 12.2012
Publisher Development Manager
CPX Interactive
05.2009 - 04.2012
Intern
CPX Interactive
05.2008 - 05.2009
Project Management and Implementation Certificate Program - undefined
Hofstra University
Bachelor of Business Administration - Marketing
Hofstra University
Regents Diploma -
Oceanside High School
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