Susanna Moralez
Hudson
Summary
Highly motivated and dedicated Administrative Assistant offering 20+ years of experience in the medical field. Proficient in all areas of clerical work
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Nashua Hearing Group / Mass ENT
09.2018 - Current
- Scheduled patient appointments and place reminder calls.
- Greet patients and provided required paperwork
- Manage financial documents such as expense reports and invoices.
- Manage Audiologist daily schedule, patient appointments, manufacture meetings and off site clinics at nursing facilities.
- Process purchase agreements, obtain credit approval through finance company , extend warranties, create invoices and process payments for hearing device purchases and services.
- Monitor office expenditure and handle all office contracts (venders, shipments, supplies etc)
- Assist Audiologist with patient outreach. In charge of office account emails, and incoming mail.
- Support staff with various administrative tasks. Training new staff.
- Order and organize hearing supplies and stock.
- Cross trained as Receptionist for Mass ENT to assist daily.
- Experienced in Epic
Paraprofessional
Litchfield School District
08.2016 - 06.2018
- Offered student support through special accommodations, extra assistance, and assessments.
- Supported teacher in development of individual learning strategies.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Monitor students in classroom and outdoors activities to promote student safety.
- Assist student with communication devices such as Baha, hearing devices, iPad and sign language.
Radiology Support Representative
Southern New Hampshire Medical Center
12.2003 - 08.2016
- Greet and register patients for outpatient radiology exams.
- Update patient demographics and insurance verification.
- Phone interview pre screenings for MRI appointments
- Provide administrative support tp Providers and Technical staff as needed.
- Organize and maintained patient chart filling system. Record and digital imaging release. Converting film into digital system.
- Audit registrations for all off site locations.
- Per diem patient registration in emergency department and admitting.
Education
High School Diploma -
Somerville High School
Somerville, MASkills
- Organization and Time Management
- Appointment scheduling
- Medical record keeping
- Data Entry
- Accounts Payable and Receivable
- Financial Documentation
Timeline
Administrative Assistant
Nashua Hearing Group / Mass ENT
09.2018 - Current
Paraprofessional
Litchfield School District
08.2016 - 06.2018
Radiology Support Representative
Southern New Hampshire Medical Center
12.2003 - 08.2016
High School Diploma -
Somerville High School