Summary
Overview
Work History
Education
Skills
Timeline
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Susanna Phan

Charlotte,NC

Summary

Results-driven professional with extensive experience at Wilbert Plastics, excelling in cycle counting and shipping operations. Demonstrated accuracy and reliability in inventory management, significantly enhancing order precision. Proficient in warehouse operations and skilled in team leadership, consistently supporting productivity goals through effective communication and meticulous attention to detail.

Overview

3
3
years of professional experience

Work History

Cycle Counter

Wilbert Plastics
06.2024 - 03.2025
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
  • Ensured product availability for customers by maintaining optimal stock levels across various departments.
  • Increased warehouse organization by identifying obsolete or damaged items for disposal or repair accordingly.
  • Minimized disruptions to daily operations while performing cycle counts, ensuring minimal impact on productivity levels.
  • Contributed to successful audits by providing accurate, complete, and well-organized documentation of all performed cycle counts.
  • Collaborated with cross-functional teams to address any discrepancies found during the cycle counting process.
  • Supported management in making informed decisions through accurate reporting on inventory status.

Shipping and Receiving Clerk/Lead/Assembly

Wilbert Plastics
01.2023 - 06.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Forklift operator
  • Assembly when needed
  • Team leader back up

Order Picker

Medline
11.2021 - 01.2023
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items
  • Forklift operator

Education

Garinger High School
Charlotte, NC

Skills

  • Order picking
  • Shipping and receiving
  • Safety awareness
  • Warehouse operations
  • Microsoft Excel
  • Reporting skills
  • Equipment usage
  • Accuracy and precision
  • Barcode scanning
  • Cycle counting techniques
  • Multitasking Abilities
  • Reliability
  • Machine operation
  • Team leader
  • Assembly

Timeline

Cycle Counter

Wilbert Plastics
06.2024 - 03.2025

Shipping and Receiving Clerk/Lead/Assembly

Wilbert Plastics
01.2023 - 06.2024

Order Picker

Medline
11.2021 - 01.2023

Garinger High School

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Susanna Phan