Susanna Swanner

Responsibilities include:

• Communicating with team members to operate successfully and quickly.
• Maintaining cleanliness of sales floor to ensure an ideal display of merchandise.
• Monitorering supply inventory levels to restock products as needed.
• Collaborating with designers to assist with getting products displayed properly.
• Training new staff on standards and procedures for operational consistency.

Responsibilities include:

• Communicating with team members to improve processes within the workplace.
• Managing multi-line phone system by directing calls efficiently to suitable departments.
• Improving customer satisfaction by providing efficient and professional assistance.
• Scheduling, coordinating, and confirming deliveries and pickups.
• Handling sensitive customer information with confidentiality and adhered to company guidelines.
• Completing data entry and filing to keep records updated and easy to access.

Responsibilities include:

• Greeting visitors and customers to provide positive experiences.
• Managing incoming calls by directing them to appropriate staff members.
• Organizing and cleaned reception are to ensure a welcoming environment.
• Resolving customer problems and complaints effectively.
• Preforming tasks including data entry, photocopying, scanning, and reports.
• Scheduling deliveries and pickups.