Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Susanna Tyler

Susanna Tyler

Garner,NC

Summary

Dynamic Realtor with a proven track record at Coldwell Banker, excelling in client relations and contract negotiation. Expert in comparative market analysis and property marketing, I foster strong relationships, ensuring client satisfaction and successful transactions. Committed to delivering tailored solutions, I enhance the buying experience through diligent follow-up and informed decision-making.

Overview

20
20
years of professional experience

Work History

Realtor

Coldwell Banker
08.2019 - 02.2025
  • Coordinated multiple facets of real estate transactions, including inspections, appraisals, and financing arrangements.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Facilitated informed decision-making for clients by providing expert insights on property market values.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Wrote contracts to outline sales and purchases of properties.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Recruiter

FSA
07.2005 - 02.2016
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Operated and maintained applicant tracking and candidate management systems.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.

Education

Business Management

Strayer University
Ashburn, VA

Skills

  • Client relations
  • Contract negotiation
  • Strong negotiation skills
  • Comparative market analysis
  • Property marketing
  • Schedule coordination
  • Negotiation
  • Database management
  • Market research
  • Property valuation expertise
  • Leasing and sales
  • Pricing negotiation
  • Property research
  • Real estate law
  • Relationship building
  • Buyer representation
  • Open house coordination
  • Networking and prospecting
  • Property tours and inspections
  • Closing support
  • Visual marketing
  • Leads generation
  • Property closing
  • Purchase agreements
  • Client-oriented
  • Contract preparation
  • Active state name real estate license
  • Client needs assessment

Timeline

Realtor

Coldwell Banker
08.2019 - 02.2025

Recruiter

FSA
07.2005 - 02.2016

Business Management

Strayer University
Susanna Tyler