Susannah Bardo
Midlothian,VA
Summary
Proven track record in enhancing customer satisfaction and team collaboration at Julian Graham Chevrolet. Adept in problem-solving and multitasking, demonstrated through strategic planning and performance metrics improvement. Exhibits a friendly, positive attitude and exceptional time management skills, ensuring high-quality service delivery and relationship building.
Overview
26
26
years of professional experience
Work History
Homemaker/Mom of Three Boys
Self
02.2002 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warranty Claims Manager/Customer Satisfaction Manager
Julian Graham Chevrolet
08.1998 - 02.2002
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Bachelor of Arts -
University of New Orleans
New Orleans, LA12.1997
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
- Time Management
Timeline
Homemaker/Mom of Three Boys
Self
02.2002 - Current
Warranty Claims Manager/Customer Satisfaction Manager
Julian Graham Chevrolet
08.1998 - 02.2002
Bachelor of Arts -
University of New Orleans
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