Susannah Fleming
Asheville,NC
Summary
Dedicated and compassionate professional with 13+ years of experience in the social work field. Skilled at building positive relationships with families while working under pressure, completing thorough assessments and providing families with comprehensive support and advocacy to help them achieve desired outcomes.
Overview
19
19
years of professional experience
Work History
Medical Social Worker I
HCA Mission Hospital
06.2023 - Current
- Developed individualized discharge plans based on evaluation of social supports and barriers
- Worked as a team with patient, family, medical staff, community agencies and others, to include participating in rounds daily, to ensure best possible discharge outcome
- Utilized Cerner and Ensocare Computer Systems to maintain documentation and make referrals
- Educated patients and families regarding Hospice options while providing an emotionally supportive environment.
School Social Worker
Nassau County School District
07.2022 - 06.2023
- Provided individual crisis intervention and ongoing counseling to at-risk students and students with special needs at Callahan Middle School
- Afforded emotional and mental support to students to ensure their success and well-being within the educational environment
- Assessed students for risk of suicide/self-harm and took appropriate action when necessary to ensure their safety, such as contacting someone able to Baker Act and safety planning with the student and family
- Connected parents and students with additional supportive resources in the community
- Maintained confidential case documentation.
Child Protective Investigator/Family Support Worker
Florida Department of Children and Families
03.2012 - 07.2022
- Assisted in the protection of neglected or abused children through the application of Florida's Child Welfare Practice Model to determine the safety of children and families
- Engaged families for involvement, communication and decision-making that worked to complete family assessments and develop safety plans
- Constructed case plans with a goal of improving caregiver protective capacities and linked caregivers to the proper treatment, resources or support
- Collected information and created Family Functioning Assessments through six domains: maltreatment, surrounding circumstances, child functioning, adult functioning, parenting and discipline
- Assessed and determined whether an immediate threat existed
- Developed safety plans when present danger existed or an impending danger threat was determined
- Managed and monitored safety plans
- Took children into protective custody if necessary to ensure their safety and well-being
- Attended court to testify in Shelter Hearings, Injunction Hearings and Dependency/Family Court proceedings when necessary and entered all information in the Florida Safe Families Network (FSFN).
Counselor II/MSW Clinical Intern
Children's Home Society
08.2011 - 03.2012
- Identified client and family needs and coordinated and ensured appropriate services and treatments
- Counseled individuals and families post-adoption
- Administered assessments and evaluations
- Developed treatment plans and maintained clinical documentation
- Attended court to help finalize adoptions
Family Intervention Specialist
Gateway Community Services
09.2010 - 08.2011
- Provided screenings and assessments for individuals with severe substance abuse disorders. Provided referral, linkage and case management services for those individuals with a goal of improving both substance abuse and child welfare outcomes in Child Welfare Circuit 4
Child Protective Investigator/MSW Generalist Intern
Florida Department of Children and Families
06.2009 - 08.2010
- Same position as above, different county - responsibilities were the same. Completed MSW Generalist Internship as a paid Investigator
Teacher
Nassau County School District
09.2004 - 06.2009
- Taught middle school students who exhibited various emotional disturbances and behavioral issues
- Taught English and Reading to students in 6th-12th grades
- Differentiated instruction according to student skill level
Education
Master of Social Work -
Florida State University
Tallahassee, FL01.2012
Teaching Certification -
Mars Hill University
Mars Hill, NC01.2004
Bachelor of Arts in Psychology -
University of North Carolina At Chapel Hill
Chapel Hill, NC01.1998
Associate of Arts -
Jacksonville University
Jacksonville, FL01.1996
Skills
- Excellent Work Ethic
- Assessments and Evaluations
- Discharge Planning
- Client Advocacy
- Family Education and Support
- Team Collaborating
- Problem-Solving
- Planning and Organizing
- Case Management/Coordinating Services
- Accurate and Timely Documentation
- Attention to Detail
- Ability to Work Across Settings
References
References available upon request
Timeline
Medical Social Worker I
HCA Mission Hospital
06.2023 - Current
School Social Worker
Nassau County School District
07.2022 - 06.2023
Child Protective Investigator/Family Support Worker
Florida Department of Children and Families
03.2012 - 07.2022
Counselor II/MSW Clinical Intern
Children's Home Society
08.2011 - 03.2012
Family Intervention Specialist
Gateway Community Services
09.2010 - 08.2011
Child Protective Investigator/MSW Generalist Intern
Florida Department of Children and Families
06.2009 - 08.2010
Teacher
Nassau County School District
09.2004 - 06.2009
Master of Social Work -
Florida State University
Teaching Certification -
Mars Hill University
Bachelor of Arts in Psychology -
University of North Carolina At Chapel Hill
Associate of Arts -
Jacksonville University
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