Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susannah Parker

Medical Lake,WA

Summary

Highly organized and committed Air Force veteran with over 20 years of administrative and clerical experience working in various office type settings. Proven track record in handling numerous challenges with ease in a fast paced professional environment. I am a detail oriented individual, great multi-tasking abilities and possess a highly motivated personality. Committed to excellence in all tasks and given responsibilities.

I offer an eagerness and willingness to learn new processes and new information and would be excited to join your team!

Overview

24
24
years of professional experience

Work History

Protocol Assistant

United States Air Force, USAF / Air National Guard
Fairchild Air Force Base, Washington
10.2020 - 02.2025
  • Coordinated travel itineraries for visiting delegations, balancing competing priorities while adhering to strict deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Enhanced efficiency of mail distribution, ensuring timely delivery and response.
  • Reviewed invitations from foreign governments or organizations to determine appropriateness based on established guidelines before forwarding them up the chain of command.
  • Ensured protocol compliance during official events, maintaining a professional atmosphere conducive to successful discussions.
  • Prepared comprehensive briefing materials for senior leaders, enabling informed decision-making in meetings with foreign counterparts.

Logistics Planner

United States Air Force, USAF
07.2009 - 10.2020
  • Developed risk mitigation strategies for transportation routes susceptible to disruption from weather or geopolitical factors.
  • Spearheaded sustainability initiatives within the department, reducing environmental impact through more efficient packaging and transportation practices.
  • Managed all aspects of import/export compliance, reducing potential legal risks and ensuring smooth international transactions.
  • Provided comprehensive onboarding training for new logistics team members, fostering a culture of excellence within the department.
  • Prepared and presented reports to management on logistics performance.

Passenger Travel Agent

United States Air Force, USAF
McConnell AFB, Kansas
01.2001 - 06.2009
  • Utilized travel planning software to efficiently manage bookings and itineraries.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.
  • Educated clients on travel documentation and vaccination requirements, ensuring smooth and hassle-free travel experiences.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.

Education

Logistics Management - Logistics And Materials Management

Butler Community College
Wichita, KS
07.2008

Skills

  • Microsoft office suite
  • Strong verbal and written communication
  • Multi-tasking various tasks and projects
  • Task prioritization skills
  • Adaptability to change and unforeseen events
  • Problem-solving
  • Highly organized
  • Cost reduction strategies
  • Decision-making
  • Operational efficiency
  • Team building
  • Client relations
  • Analytical thinking
  • Efficiency improvement

Timeline

Protocol Assistant

United States Air Force, USAF / Air National Guard
10.2020 - 02.2025

Logistics Planner

United States Air Force, USAF
07.2009 - 10.2020

Passenger Travel Agent

United States Air Force, USAF
01.2001 - 06.2009

Logistics Management - Logistics And Materials Management

Butler Community College

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