Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Volunteer
Susanne Cashdollar

Susanne Cashdollar

Pittsburg,CA

Summary

A focused safety professional with vast expertise handling root cause investigations and known for developing and training capable teams, finding the best solutions and workable corrective actions. Substantial experience developing and implementing simple safety and health programs, conducting hazard assessments, collecting and analyzing data, and providing leadership and coaching. Strong knowledge of OSHA, utility and industry regulations who is committed to promoting a positive safety culture through collaboration and relationship building.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Electrical Operations Contractor Safety Supervisor

PG&E
01.2019 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Collaborated with clients to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Created wireframes and mockups to connect information structure of site and present design ideas to clients.
  • Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
  • Delivered and coordinated health and safety training for hundreds of PG&E and contractor employees, educating on workplace regulations, policies and procedures.
  • Planned, implemented and evaluated safety goals and objectives for EO, and enterprise wide as member of special teams and projects.
  • Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate SIF and SIF-P workplace hazards.
  • Inspected job sites and facilities for site and project specific safety plans to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss trends and data for ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns as a safety SME and resource.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated to keep work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Developed and trained safety specialist to perform regular inspections of job sites to verify staff and subcontractor observance of important safety protocols and coach when needed.
  • Collaborated with clients and internal project teams to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Evaluated customer needs and feedback to drive improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated safety staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed and implemented safety programs.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Facilitated training for [Number] employees.
  • Addressed non-compliance issues and employees with [Type] officer and suggested remediation.
  • Developed and implemented company procedures that reduced job site accidents [Number] %.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Reduced worker's compensation premiums through [Process] .
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
  • Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number] %.
  • Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
  • Determined nature of code violations and issued written notices of violation.
  • Guided, wrote and revised various health and safety management manuals with [Software] .
  • Implemented drug-free workplace plan to reduce worker's compensation premiums [Number] %.
  • Assisted with development of health and safety plans for hazardous materials.
  • Investigated accidents and analyzed root causes to develop corrective action plans.
  • Performed environmental site assessments and provided remediation recommendations.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Prepared detailed scientific reports or presentations based on findings.
  • Served as subject matter expert (SME) on environmental regulations and policies.
  • Interpreted test data to determine whether contamination existed in accordance with environmental laws.
  • Conducted air quality monitoring and analysis of air pollutants.

Contractor Safety Supervisor

Atlas Field Services
01.2019 - 01.2019
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw s ubcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Collaborated with clients to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Safety Manager/HR Union Utility Contractor

Alvah Group
01.2018 - 01.2019
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw s ubcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Collaborated with clients to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed and implemented safety programs.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Facilitated training for [Number] employees.
  • Addressed non-compliance issues and employees with [Type] officer and suggested remediation.
  • Developed and implemented company procedures that reduced job site accidents [Number]%.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Reduced worker's compensation premiums through [Process].
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.

HSE Manager/Consultant/Trainer

Beyond Zero Safety
01.2014 - 01.2018
  • Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
  • Delivered and coordinated health and safety training for [Number] employees, educating on workplace regulations, policies and procedures.
  • Planned, implemented and evaluated safety goals and objectives for entire [Type] facility.
  • Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw s ubcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Collaborated with clients to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed and implemented safety programs.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Facilitated training for [Number] employees.
  • Addressed non-compliance issues and employees with [Type] officer and suggested remediation.
  • Developed and implemented company procedures that reduced job site accidents [Number] %.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Reduced worker's compensation premiums through [Process] .
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
  • Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number]%.
  • Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
  • Determined nature of code violations and issued written notices of violation.
  • Guided, wrote and revised various health and safety management manuals with [Software].
  • Implemented drug-free workplace plan to reduce worker's compensation premiums [Number]%.
  • Assisted with development of health and safety plans for hazardous materials.
  • Investigated accidents and analyzed root causes to develop corrective action plans.
  • Performed environmental site assessments and provided remediation recommendations.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Prepared detailed scientific reports or presentations based on findings.
  • Served as subject matter expert (SME) on environmental regulations and policies.
  • Interpreted test data to determine whether contamination existed in accordance with environmental laws.
  • Conducted air quality monitoring and analysis of air pollutants.

HSE Manager

Harder Mechanical/The Newtron Group
01.2012 - 03.2013
  • Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
  • Planned, implemented and evaluated safety goals and objectives for entire [Type] facility.
  • Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
  • Delivered and coordinated health and safety training for [Number] employees, educating on workplace regulations, policies and procedures.
  • Developed and implemented safety awareness communications between workers and management to increase hazard awareness 100%.
  • Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number]%.
  • Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
  • Guided, wrote and revised various health and safety management manuals with [Software].
  • Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
  • Determined nature of code violations and issued written notices of violation.
  • Implemented drug-free workplace plan to reduce worker's compensation premiums [Number]%.
  • Investigated accidents and analyzed root causes to develop corrective action plans.
  • Assisted with development of health and safety plans for hazardous materials.
  • Formulated and implemented long-range plans for environmental programs.
  • Served as subject matter expert (SME) on environmental regulations and policies.
  • Conducted air quality monitoring and analysis of air pollutants.
  • Managed development, design and execution of energy conservation projects.
  • Performed environmental site assessments and provided remediation recommendations.
  • Prepared detailed scientific reports or presentations based on findings.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Interpreted test data to determine whether contamination existed in accordance with environmental laws.

General Manager/Business Development

American Industrial Care
01.1996 - 02.2012
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Facilitated business by implementing practical networking techniques.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Drove sales by developing multi-million dollar contract sales.

HSE Manager

Transfield Services, Corey Delta, TC Inspections, Unico, Therma-Flite
01.2005 - 01.2012
  • Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
  • Delivered and coordinated health and safety training for [Number] employees, educating on workplace regulations, policies and procedures.
  • Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Hired and oversaw s ubcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Collaborated with clients to define project requirements and deliverables.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Developed and maintained user documentation to establish product understanding.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated detailed reports to highlight product performance and usage metrics.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Optimized websites and mobile applications to achieve maximum performance.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Developed prototypes to use for testing, measuring data and gathering valuable feedback.
  • Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed and implemented safety programs.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Facilitated training for [Number] employees.
  • Addressed non-compliance issues and employees with [Type] officer and suggested remediation.
  • Developed and implemented company procedures that reduced job site accidents [Number] %.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Reduced worker's compensation premiums through [Process] .
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
  • Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number] %.
  • Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
  • Determined nature of code violations and issued written notices of violation.
  • Guided, wrote and revised various health and safety management manuals with [Software] .
  • Implemented drug-free workplace plan to reduce worker's compensation premiums [Number] %.
  • Assisted with development of health and safety plans for hazardous materials.
  • Investigated accidents and analyzed root causes to develop corrective action plans.
  • Performed environmental site assessments and provided remediation recommendations.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Prepared detailed scientific reports or presentations based on findings.
  • Served as subject matter expert (SME) on environmental regulations and policies.
  • Interpreted test data to determine whether contamination existed in accordance with environmental laws.
  • Conducted air quality monitoring and analysis of air pollutants.
  • Planned, implemented and evaluated safety goals and objectives for entire [Type] facility.
  • Formulated and implemented long-range plans for environmental programs.
  • Managed development, design and execution of energy conservation projects.

Nor Cal Regional Manager/Business Development

OSCA/ASAP
01.2008 - 01.2010
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for [Number] locations.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Grew market share by building strong vendor network and customer-oriented retail store and services.
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
  • Launched over [Number] new locations through effective management of property acquisitions and construction and financial planning.
  • Developed vendor network of contacts to drive down costs and increase revenues.
  • Developed promotional plans to complement national sales initiatives.
  • Boosted brand growth by devising strategic network and marketing tactics.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Developed brand expansion initiatives across sales, marketing and advertising campaigns.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
  • Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below [Number]%.
  • Modernized over [Number] facilities by implementing national facility enhancement programs.
  • Spearheaded market expansion plans for senior leadership.
  • Improved customer experience by creating custom showrooms across retail locations.
  • Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
  • Defined locations, dealers and investors to drive product sales and foster brand expansion.
  • Elevated market penetration to generate $[Amount] in gross annual revenue from [Product or Service] sales.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Supervised [Number] locations to enforce high-quality standards of operation.
  • Built positive and productive relationships with store and field leadership.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Generated financial and operational reports to assist management with business strategy.
  • Modeled best practices for sales and customer service.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Optimized team performance with newly implemented sales and merchandising procedures.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Established territory boundaries and distribution routes to maximize service quality.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.

Business Development, Recruiter

Industrial Services Company/workers.com
01.2004 - 01.2005
  • Assisted in creating written, video and image content for marketing channels.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Helped with planning and hosting of marketing events.
  • Contributed to mock-ups, email campaigns, and social media content.
  • Collaborated with team members to help expand marketing channels.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
  • Wrote copy for social media posts, promotional emails and other marketing collateral.
  • Participated in brainstorming meetings to develop marketing collateral.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
  • Shadowed meetings and observed marketing director to grow professional experience.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Performed office administrative duties to enhance team cohesiveness.
  • Prepared persuasive sales and marketing presentation materials to engage clients.
  • Practiced search engine optimization to maximize efforts in creating brand awareness.
  • Measured and reported results of marketing initiatives.
  • Monitored web traffic to analyze website performance.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Researched and evaluated potential new markets and products.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Generated reports to support development and implementation of marketing plans.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Tracked key performance indicators to measure success of campaigns.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
  • Utilized specialized software to capture and process data.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Tracked key metrics and developed spreadsheets and data models.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Established and managed relationships with external data providers and research vendors.
  • Created and distributed surveys for data collection and analysis.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Developed questionnaires and facilitated focus group discussions.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.

Process Operator

Dow Chemical
01.2002 - 01.2003

West Coast Safety Manager

Intren
01.2014
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Developed and implemented safety programs.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Addressed non-compliance issues and employees with their supervision and leadership to suggested remediation.
  • Developed and implemented company procedures that reduced job site accidents 22%.
  • Reduced worker's compensation premiums through active injury management
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.

HSE Consultant

SunPower
01.2013
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Liaised with customers, management, and field teams to better understand customer needs and recommend appropriate solutions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Supported clients with business analysis, documentation, and data modeling.
  • Aligned closely with business owners and employees to gather information and gain operational insight through communication and collaboration to define, strategize, and implement safety, training and quality programs.
  • Organized and analyzed internal and external data to understand industry, and company trends and generated reports detailing findings and recommendations.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Onboarded and managed safety and compliance of new client accounts to boost retention rates.
  • Implemented practices and procedures to promote a positive safety culture.
  • Created site safety plan templates and resource management allocations for approved projects.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive safety and compliance improvements.
  • Developed, gathered, organized, input and maintained information in digital database and safety management system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective review and improvement plans in alignment with goals and specifications and identified areas for positive change.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed and updated tracking system for potential risk and hazard monitoring and reporting.
  • Cultivated positive relationships with stakeholders, customers and vendors.
  • Devised and implemented processes and procedures to streamline and encourage operations engagement in safety processes, programs. and procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

Associate of Science - Natural Science/Math

College of The Redwoods
Crescent City, CA
05.1997

OSHA, Cal/OSHA, NECA Authorized Trainer

Los Positas College
Dublin, CA

Skills

  • Risk Identification / Site Assessment
  • Safety and Training Program / Policy Development / Implementation
  • Project Collaboration / Coordination / Management
  • Incident Reporting / Investigation
  • Data Analysis / Report Preparation
  • Compliance Management
  • People Leader

Certification

  • PG&E Supervisor Leadership Training
  • ET&D OSHA Partnership OSHA 20 Trained
  • OSHA 5119
  • OSHA 5109
  • OSHA 500
  • OSHA 511
  • OSHA 510
  • OSHA 501
  • OSHA 2264
  • Fed and Cal OSHA Authorized Trainer - OSHA 10 & 30
  • ET&D/OSHA Partnership Authorized Trainer 10 & 20
  • Permit Required Confined Space Trainer
  • 40 Hour HAZWOPER Trained
  • EMT-1A Trained
  • Defensive Driving Instructor Trained - Smith System/Hartford
  • Forklift & Aerial lift Trainer
  • CPR/First Aid/AED Instructor
  • Drug and Alcohol Program Manager - DATIA
  • FEMA ISC 100-800 and PG&E Specific EOC trained

References

Available upon request

Affiliations

  • Society of Human Resource Management (SHERM}
  • National Electrical Contractors Association (NECA)
  • Network of Employers for Traffic Safety ( NETS )
  • National Safety Counsel (NSC)
  • Project Management Institute (PMI)
  • Society of Corporate Compliance and Ethics (SCCE)

Timeline

Electrical Operations Contractor Safety Supervisor

PG&E
01.2019 - Current

Contractor Safety Supervisor

Atlas Field Services
01.2019 - 01.2019

Safety Manager/HR Union Utility Contractor

Alvah Group
01.2018 - 01.2019

HSE Manager/Consultant/Trainer

Beyond Zero Safety
01.2014 - 01.2018

West Coast Safety Manager

Intren
01.2014

HSE Consultant

SunPower
01.2013

HSE Manager

Harder Mechanical/The Newtron Group
01.2012 - 03.2013

Nor Cal Regional Manager/Business Development

OSCA/ASAP
01.2008 - 01.2010

HSE Manager

Transfield Services, Corey Delta, TC Inspections, Unico, Therma-Flite
01.2005 - 01.2012

Business Development, Recruiter

Industrial Services Company/workers.com
01.2004 - 01.2005

Process Operator

Dow Chemical
01.2002 - 01.2003

General Manager/Business Development

American Industrial Care
01.1996 - 02.2012

Associate of Science - Natural Science/Math

College of The Redwoods

OSHA, Cal/OSHA, NECA Authorized Trainer

Los Positas College

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